New and used 2025 Volkswagen Atlas SUVs for sale near Big Rock, IL

The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. When the car was ready I noticed it had also been washed. Overall a very good experience.

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

Professional and courteous sales team. They were able to get us in out with our new car.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

It is the best and most professional dealership in the whole region. Erv Janicki, the Service Advisor takes his time to explain things and keeps you informed throughout the process. The Master Service Technician, Allan, is very knowledgeable and diligent at performing the service. He diagnosed the problem immediately and provided the next steps to fix the issue. The dealership is super clean and organized, and nobody is trying to sell you anything you don't need. Congratulations to the whole team!

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

I went in for an oil change and spark plug replacement. Due to unforeseen circumstances, I was provided with a loaner car while my car was being serviced. Alex Harter went above and beyond to assist me with this entire process. She was very friendly, helpful, and exhibited excellent communication and support. Alex is a primary reason why I continue to get my car serviced at this location.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.

Staff was friendly and our car was taken back and fixed promptly while I waited

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

Fox Valley Volkswagen absolutely exceeded my expectations at every point in the purchase of my new to me Passat SEL. Adrian was my sales representative. He was knowledgeable, professional, prompt in responding and friendly. Specifically, he managed expectations and answered my questions directly. Nik is the sales manager, and was fantastic to deal with as we got the purchase rolling. Having been in the business, I understand how the sales manager is at the nexus of everything going on. Not once, despite being busy, did Nik make me feel rushed. Again, prompt and direct in getting things done right. John, the finance manager took over, processing my paperwork and made it seamless and easy. When I needed a temporary tag, he immediately saw to it. My car was delivered, and everything was done to perfection. If you want a dealer who pays attention, who is prompt, professional and never high pressure, and who gets the deal and the job done right - look no further. This team is truly at the top of the business. Five stars - strongly recommended across the board.