Used Volkswagen Atlas 3.6L SE w/Technology for sale near Cross Roads, TX

Thank you Reid Ryan! This was the best car buying experienc. I will recommend you to anyone that needs a car. Thank you, Reid! Take care.

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

After a full week of exhausting dealership visits, numerous phone calls, and overall disappointing service, we were feeling frustrated. That’s when we decided to flip the script and search only for dealerships known for their customer service. That’s how we found Sam Pack’s Five Star Ford in Carrollton, and more importantly, Iliana Davila. We found a Ford Bronco online that looked promising and called to ask a few questions. Iliana responded almost instantly with a personalized video and all the information we needed. Within the hour, we were on our way to the dealership. When we arrived, Iliana was ready, warm, and welcoming, a complete breath of fresh air after the stressful week we’d had. She had the vehicle prepped and waiting, and even planned a freeway test drive to address our concerns about cabin noise. Her thoughtfulness, product knowledge, and patience were unmatched. It also helped that she drives a Bronco herself and gave us real, honest insights, not a sales pitch. Once we decided this was the one, Iliana introduced us to Alexandra, who immediately started chatting with us about Bronco accessories. Her enthusiasm was contagious, it turned an already exciting moment into something we could really envision personalizing. We’ll definitely be reaching out to her with our wish list soon. Iliana also took the extra step of introducing us to Masen in the service department so we’d feel comfortable from day one. Though we only met him briefly, his friendliness and professionalism left a lasting impression. While waiting for finance, we noticed a birthday celebration for one of the team members. The staff gathered to sing and enjoy cupcakes, it was clear this dealership has not just great service, but a truly happy and supportive work culture. That positivity reached every corner of our experience. The receptionist greeted us with genuine warmth the second we walked in, offered us water, and made us feel right at home, something no other dealership had done. Every time we came or went, someone opened the door for us. It may seem like a small gesture, but it spoke volumes. Finally, we met with Alexander in finance, who was incredibly patient and helpful, answering all of our questions thoroughly and taking the time to connect with us. His calm, clear approach made the final step of the process smooth and stress-free. All in all, Iliana Davila was absolutely amazing, professional, personable, and completely customer-focused from beginning to end. If you’re car shopping and want someone who genuinely cares, listens, and knows their stuff, go to Sam Pack’s Five Star Ford and ask for Iliana. We’re thrilled with our Bronco and beyond grateful for the five-star experience.

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

Jeremy Burrell Was extremely helpful and was able to answer every question with a proper answer definitely coming back when I’m ready To trade in thank you so much

This is my 2nd VW. My 1st was a 02 passat I bought in 2013. It was the most reliable car I ever owned. It has 230000 miles and still runs great! This Atlas takes things to a whole different level. The look, performance and features are world-class! The only knock I would have is the mpg is average at best. Only 20mpg on average. But overall it is a great vehicle for the price. The SEL trim is fully loaded. Whatever feature you could imagine, it has it. I hope to enjoy this vehicle for years to come.

I recently had the pleasure of purchasing a car from here, I was a first time buyer and felt a little uneasy and I cannot express how impressed I am with their exceptional service. I felt like a valued customer, and the entire process was a breeze.

Meets all my needs. Plenty of room. Very nice ride for long distance. My wife and kids love them. I highly recommend it to you and your family.

fantastic car buying experience no pressure purchase a Mercedes E350 they were up and up about the car had the car for over 3months could not be happier if you looking for a great car, with a great customer service check these guys out.

I am enjoying the Atlas thus far; the only issue that I’ve had so far is with the Bluetooth. I got it serviced and it’s been working well again.

German cars are always good looking and reliable, and VW is not the exception. High quality interiors and comfortable seats. Powerful and economic engine and a soft suspension.

Ask for Zarina Ward. She makes the process smooth. I bought the new VW ID.4 and had to order it in advance. Everything Zarina told me was accurate. She shot straight with me and kept her word throughout the entire process. I highly recommend Zarina and Clay Cooley VW Richardson!

My atlas has been an excellent car to me. Other than the poor quality factory tires I have had 0 issues. I tow a 4,500lb Coleman with my atlas with minimal stress. It's truly impressive. Most comfortable SUV I could have while still getting 22 MPG when getting groceries.

Quick and easy service. Job completed quickly. Also had Zac tech applied There were no issues. Was updated on the progress of the work. Great dealership

Very professional and the employees are always willing to help in any way they can. Great prices on their vehicles I highly recommend this dealership.

The Service Department was outstanding in repairing my Passat, Jon C, contacted me and explained every detail, he is outstanding at his job.

My Grandmother loves her new Atlas 2.0T, its also easy to get in and out of for Her and Gramps, and great mpg with the 2.0T, and power is very plenty for a tiny engine

Sales guy really friendly and fabulous way of dealing the things. He supported me really well in signing the contracts and other follow ups.

Love my Atlas. The feeling of safe it gives me is irreplaceable so glad I decided to go with this car it has not disappointed.

my sales person made the purchasing process very efficient, overall environment and atmosphere are welcoming.

VERY HAPPY with the car except for the embarrassing horn LOL and the fact that the car is smarter than I am technologically speaking. I'm learning new options all the time.

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

Love the size and room. Even the third row is roomy enough for 2 adults with headroom. Comfortable ride with good visibility. I’m enjoying the Atlas SE with v6 and 4 motion

Ray Fuentes sold me a 2008 S 550 he was awesome and his customer service was off the charts, cared about the sale checked on me as I drove it the vehicle from Dallas back to Kansas City I hadn’t seen the vehicle in person but it was everything he said it was, thanks I recommend Auto Mechants to anyone looking for a good used vehicle they will not sale you junk. I’ll get my next one from there.

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

Zachary was great overall in sales and service would definitely recommend to family and friends.

Wanted something roomy and sporty looking and found it in the Atlas! Very sleek and smooth riding. My salesperson, Hector Enriquez, at Street Volkswagen is the best! This is my 3rd car to buy from him!

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

The Atlas is an awesome vehicle. Cool style, space and performance. I drive it in the city and also on trips. Great fuel range, love all the driving support it has.

Dealership clean, customer friendly, accessible location Alex Trebar is knowlegeable. Efficient. Personable-the best in all aspects of his position as service representative. He and this dealership are 5 star in all categories!

The Red One met all my needs. Plenty of room. Very nice ride for long distance. My wife and kids love them. I highly recommend it to you and your family.

My sales person is Trinity, he was the one came to me first and welling to ask me if I needed help. Very helpful, and showed me several cars and knew what I want. Also, the overall purchasing process was efficient.

the car met al my needs...love the 3rd row seating....Rodo was fantastic work with as well and made the entire transaction super easy. highly recommend!

Repaired our VW air conditioning unit in three days. Another dealership failed to repair it in three attempts covering a period of over a month. Clay Cooley was courteous and exceedingly professional in conducting their repairs. They kept me informed on progress at each step and once repairs were completed, readied the car for pickup.

It’s a great car for a family. I have 2 toddlers, and the extra room is awesome. I love this care more than my 2020 Kia Sorento by far.

Trinity Howell handled my buying experience for my new car. Great person to work with, great customer service, very knowledgeable about the model cars visa vis trims, and ability to help you get your next car. Great service. Jerry

Dear Clay Cooley Volkswagen of Richardson, Thank you for your excellent service that I received on Saturday July 13, 2024. The professionalism and attentiveness shown during my car service was truly remarkable. I wanted to express my sincerest gratitude for “DJ”, his knowledge, professionalism, and politeness made the service smooth and stress-free. “DJ” exceeded my expectations, and I’m grateful for his exceptional service. Gerald Whitfield Rowlett, Texas