New and used 2025 Volkswagen ID.4 Pro S Plus for sale near Oak Lawn, IL

Overall experience was very positive, I am very experienced in the buying process as this could be my 30th car buying experience as I have helped so many friends and family members in buying and negotiating. Comparing with other dealers this place is Awesome. Gilbert did his job very well as instructed by his management.

Great service. Mechanic found a bubble in my tire. Very thankful because I was going on a trip next day. Thanks.

pretty good service. always courteous and consistent.

Just finished purchasing my second vehicle with ray cotto. Very smooth transition , true gentleman. Highly recommended

Great experience! Syrell was my sales guy and Davis was the finance guy, both very professional, efficient, super nice and I walked out with the car I wanted couldn’t be happier! Keep up the great work and I would definitely recommend!

They are absolutely great. They always take care of my vehicle & make me feel like a valued customer. I always recommend or refer others to Jennings Chevrolet.

10/10 A+++ need a car look no further then Jim Jacobson and the team over at Bill Jacob?s Volkswagen. Nothing but professionalism and A+++ customer service! If you want a pain free experience look no further! Will be recommending them to friends and family. Gained a lifetime customer!!

On Saturday 6/21/2025 me and my wife, Peter and Monica, went to the City VW Irving Park dealer to inquire about trading in our old 2022 Tiguan for a new 2024. Right from the entrance we worked with David Alcaraz who helped us with all the explanations, all the documentation and testing the car. We worked very well with David, who was patient with us throughout the purchase process, also helping us with the transfer of things and the city sticker from the old car to the new one. Our new 2024 white Tiguan Wolsburg edition looks very good and runs perfectly. We thank David for his help and we recommend working with him when you go to this car dealer to buy a car. David will help you with everything you need.👍👍👍👍

Professional and courteous sales team. They were able to get us in out with our new car.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Brendan Cowhey was a pleasure to work with. When there was a delay with the arrival of our car, he went above and beyond to arrange a loaner so we wouldn’t miss our planned road trip. We really appreciated his help and responsiveness throughout the process.

Very happy with Jonathan and the service he provided

I was in the market for a very particular model and found one at this dealership. From first contact to leaving with the car had great experience. Everyone was awesome working with me and special Thank you to Arlen, Eric-GM and Marijana. Thank you guys for great service and experience.

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

Loved working with Debbie! She was great and made sure I knew everything i needed to about the car and didn't let me worry about a thing!

The reviews don’t lie. Just bought my daughter her first car. No pressure, everyone was nice and probably the quickest ( and still not quick enough) time I’ve spent buying a car.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available