New and used 2025 Volkswagen ID.4 for sale near New Lenox, IL

Keith Coleman has been helpful with trying to meet the desires of those he come in contact. The service obtained for my family members were to travel in the areas for basic daily needs.

I was in the market for a very particular model and found one at this dealership. From first contact to leaving with the car had great experience. Everyone was awesome working with me and special Thank you to Arlen, Eric-GM and Marijana. Thank you guys for great service and experience.

Very happy with Jonathan and the service he provided

Excellent experience for a first time car buyer! Sales Executive that worked with (Lucio Herrera) was patient, reasonable, and surprisingly relatable! Highly recommended his services.

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

Professional and courteous sales team. They were able to get us in out with our new car.

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

My husband and I purchased ID.4. We traded our Honda Accord. At first, we were not given a fair price but eventually we did and decided to proceed with the deal. David and Mohamed were extremely helpful. David did great job explaining everything we needed to drive the new car home. The following day he responded quickly to my request of locating the enrollment code for electrify America. The dealership was cold (October) and could use some more decoration and kids-friendly corner.

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

I went in for an oil change and spark plug replacement. Due to unforeseen circumstances, I was provided with a loaner car while my car was being serviced. Alex Harter went above and beyond to assist me with this entire process. She was very friendly, helpful, and exhibited excellent communication and support. Alex is a primary reason why I continue to get my car serviced at this location.

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.