New and used 2025 Volkswagen ID.4 for sale near Rowley, MA

Very good customer service, Fast and professional, everything was done in the same day without any problems.

I am new to the dealership.. I bought a really nice used Passat and took it to them for service.. they made me feel so welcome I not only will return for all of my service but I will buy there in the future

Tim is a nice salesperson, he is patient for helping customer the whole process, the only thing he can do better is to call back certain customer on time. Try not to let customer expecting the phone call too long.

Again, always outstanding, exceptional service from All! All people delivered friendly, personable, helpful customer service. Very clean and comfortable facilities, including waiting area. (Despite service costs being more than expected.)

The oil change was efficient. In terms of getting me in there at pretty much last minute, they accomodated me and got me in earlier than expected. Did not like the fact that they had no record of me being there before despite the fact that I purchased my last car there in 2013 and had all of my service performed there. But overall, good service.

appointment was done online and I was able to get my time. diagnosis was performed and I was informed of the problem. parts were ordered and arrived in a timely fashion and the job was done. car seems to run very well after the repair. I did not got the car wash but that is ok since I wanted the car back as soon as possible so forfeiting the car was saved me time.

Found the car I wanted at cars.com, and was referred to Tim by their internet sales manager. He was great. Knowledgeable, friendly, and efficient. John in finance was also wonderful to work with, without the hard sell on lots of ad-ons. (He did sell me a couple of things after explaining well why they were a good idea, told me not to bother with a bunch of others...) Wonderful experience all around!

We've purchased a new car here, and have had it serviced here as well. The purchase was as easy as it can be. The service department is knowledgable and are quick and accurate in diagnosing problems. I find their pricing competitive. My daughter and her wife recently purchased a preowned car here on my recomendation.

Seen for regular service. Team found a nail in the tire. Went above and beyond to get us back on the road with a new tire in time for an important appointment.

Car buying process was easy, didn’t feel pressured. Tim B’s customer service was great. Got a good deal on a used certified car.

As usual Dan Swartz took care of me for my annual oil change and inspection.I can always count on Dan for his help and answering any questions I may have.

My wife and I had a great experience at VW Medford. They helped us the purchase of our new Atlas R line. Dan Goodman and Keven Umana provided excellent customer service and made sure to make the process as simple and painless as possible. If you are looking for a new or used Volkswagen, Colonial Medford is the place to go! Can’t be happier with our experience.

Sales person was helpful without being pressuring. The process of buying was hassle free and stress free. This was one of the best car buying experiences.