New and used 2025 Volkswagen ID.4 SUVs for sale near Frankfort Square, IL

Keith Coleman has been helpful with trying to meet the desires of those he come in contact. The service obtained for my family members were to travel in the areas for basic daily needs.

10/10 A+++ need a car look no further then Jim Jacobson and the team over at Bill Jacob?s Volkswagen. Nothing but professionalism and A+++ customer service! If you want a pain free experience look no further! Will be recommending them to friends and family. Gained a lifetime customer!!

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

Great experience! Syrell was my sales guy and Davis was the finance guy, both very professional, efficient, super nice and I walked out with the car I wanted couldn’t be happier! Keep up the great work and I would definitely recommend!

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

Great Customer service, quick execution and lyft service really appreciated! I recommend VW downtown service.

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

Very happy with Jonathan and the service he provided

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

My husband Larry Kutz and myself Janice Minton-Kutz had a wonderful experience purchasing our new 2022 Taos. Thanks to Bogdan Strudzinski, Lameshia Rogers and Sean Pelkey we took delivery in March 2022. We had owned a 2015 VW Passat which I loved but unfortunately it didn't survive a crash on 12/13/21. Luckily, thanks to this sturdy car--I did. The car buying experience is made family friendly thanks to the kind and understanding staff at City VW in Highland. Am recommending them to all my friends. The service department is also second to none and they even wash your car after each service!

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

I love going to the Autobarn Volkswagen of Countryside! I have purchased 2 cars from Adrian, but the entire team is so fantastic to work with. The service department is very kind and thoughtful, as well as prompt. They will also give you a ride anywhere that you need to go if you are waiting for an extended period of time. If you are looking to purchase a car or just want a great place to get your car serviced, I would highly recommend Autobarn Volkswagen of Countryside!

Excellent experience for a first time car buyer! Sales Executive that worked with (Lucio Herrera) was patient, reasonable, and surprisingly relatable! Highly recommended his services.

Looking for a particular car (year/model) and the dealership was very helpful. I hope they find a car for me - I’d like to give them my business. They’re local and it would be convenient to service my car there.