New and used 2025 Volkswagen ID.4 SUVs for sale near Oak Brook, IL

pretty good service. always courteous and consistent.

Dealership was responsive and did not play the typical car dealer games. Brendan was a great consultant.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Great Customer service, quick execution and lyft service really appreciated! I recommend VW downtown service.

We had a great experience working with Edgar and would definitely work with him again

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

It is the best and most professional dealership in the whole region. Erv Janicki, the Service Advisor takes his time to explain things and keeps you informed throughout the process. The Master Service Technician, Allan, is very knowledgeable and diligent at performing the service. He diagnosed the problem immediately and provided the next steps to fix the issue. The dealership is super clean and organized, and nobody is trying to sell you anything you don't need. Congratulations to the whole team!

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

They are absolutely great. They always take care of my vehicle & make me feel like a valued customer. I always recommend or refer others to Jennings Chevrolet.

From start to finish, the buying experience from City Volkswagen of Evanston was fantastic. Brendan Cowhey was very easy to work with and made the buying process painless. Very personable, listened to our needs, and helped us get into the exact vehicle we wanted at a really great price. It was a refreshing buying experience from the usual pushy car buying process. We never felt at anytime that we were being forced into a vehicle or payment that wasn’t what we wanted. Very classy salesman and dealership. Top notch experience all around. Can’t thank Brendan, Alex, and the rest of the team there enough.

They quickly got my car in for oil change, I would highly recommend. I would like to say however I wish the gentleman that vacuum my car would have done the entire floor not just my drivers side.

Edgar was so amazing!! I can’t tell yall enough. He helped me so much. So thorough! Please see him if you are in need of a new car.

Staff was friendly and our car was taken back and fixed promptly while I waited

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

Great experience here working with Marcus and Mario. Truly an easy process from start to finish

Loved working with Debbie! She was great and made sure I knew everything i needed to about the car and didn't let me worry about a thing!