New and used 2025 Volkswagen ID.4 for sale near Whiting, IN

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Keith Coleman has been helpful with trying to meet the desires of those he come in contact. The service obtained for my family members were to travel in the areas for basic daily needs.

I worked with Brendan In sales and Mike in service. It was a stressful decision to make as I have a 2013 GTI and it was time to buy a new one. I had a great experience getting the 2013 version service and purchasing my new 2025 GTI. Also, I have a couple of questions because my new car has so many new features So I called Brendan and he suggested that I come up sometime next week and you know sit with me and make sure I’m using all the features!

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Came in to see a VW Tiguan at City VW of Chicago and my salesman Ray Cotto qaa Amazing. Top notch sales person.

My husband Larry Kutz and myself Janice Minton-Kutz had a wonderful experience purchasing our new 2022 Taos. Thanks to Bogdan Strudzinski, Lameshia Rogers and Sean Pelkey we took delivery in March 2022. We had owned a 2015 VW Passat which I loved but unfortunately it didn't survive a crash on 12/13/21. Luckily, thanks to this sturdy car--I did. The car buying experience is made family friendly thanks to the kind and understanding staff at City VW in Highland. Am recommending them to all my friends. The service department is also second to none and they even wash your car after each service!

Working with Brendan and Manny was hands down the best car buying experience I’ve had. They were both extremely professional, kind and knowledgeable throughout the entire process. I can’t recommend them or VW Evanston enough.

Professional and courteous sales team. They were able to get us in out with our new car.

Came to city vw of Chicago to trade in my Tiguan lease for an Atlas and ran into Ray C. Leo his manager and Evelyn the financial advisor. What a great experience from beginning to end. GREAT SERVICE Thank you City VW Afor keeping me a Volkswagen owner.

I was in the market for a very particular model and found one at this dealership. From first contact to leaving with the car had great experience. Everyone was awesome working with me and special Thank you to Arlen, Eric-GM and Marijana. Thank you guys for great service and experience.

Very happy with Jonathan and the service he provided

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

I went in for an oil change and spark plug replacement. Due to unforeseen circumstances, I was provided with a loaner car while my car was being serviced. Alex Harter went above and beyond to assist me with this entire process. She was very friendly, helpful, and exhibited excellent communication and support. Alex is a primary reason why I continue to get my car serviced at this location.

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.

Great Customer service, quick execution and lyft service really appreciated! I recommend VW downtown service.