Used Volkswagen ID.4 SUVs for sale near Chantilly, VA

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

This car has been, without a doubt, the best vehicle I've ever owned. From its reliable performance to its comfortable interior, every aspect of this car has exceeded my expectations. The engine is powerful yet fuel-efficient, making long drives both enjoyable and economical. The handling is smooth, and the ride quality is superb, even on rough roads.

The communication about what was going on with my car and what was covered and what was not covered and the prices I would have to pay.

I never even thought about an electric vehicle I did not think I could afford it so I went to the dealership and they had the ID for xxxxxx2021 for a deal that I could afford. I took it. I must say I love this car and a lot of ways it’s very comfortable. It looks great. It’s well made it is fun there are a few things I don’t like the cap where you plug-in the electric fell off and the driver side vent. My biggest issue with this car is the range it irks me to end it says 260 mile range I get you’re probably never get that but I’d like to get close. The most this car has ever got is 205 miles average about 189 to 200 mile range and this is not acceptable. I am in sales 250 mile range is great but to get less than 200 is not acceptable. Specially, over the car is this expensive. The color I love but underneath the door that panel gets very dull very quickly. It is also stressful because there’s not enough rapid chargers in Los Angeles. Part of the reason is I cannot have a charger at my apartment, so I have to struggle and try to find a rapid charger and there’s not enough of those around. Accommodate everyone. The infrastructure is building more level two chargers, which we don’t need. We need rapid chargers. I seen people almost fight overcharging stations. If I had to do this over again, I would’ve not bought this car at this time because of the lack of the charging stations but I actually do love it and I don’t think I’ll ever go back to gasoline again.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Love my 2023 ID.4! It’s extremely comfortable, drives great, gets good range (280 miles) and charges quite fast (180kW observed!). A lot to love about it, it’s a great crossover, roomy, good suspension, comfortable massaging seats!, nice features, the Travel Assist highway driver assist is excellent and is great for long road trips, the software is also good pretty responsive and not too buggy and I have not had any issues with it so far, the newer ID.4s have much better software than the first year 2021 models and apparently the 2021 models are getting updated. A lot of people complain about the ergonomics but I honestly find it to be a non issue for the most part, the steering wheel controls can be pressed like normal buttons and the sliders are responsive, also the window controls do not matter to me, the separate button for rear windows is not an issue, in fact it helps me from not rolling down the rear windows unintentionally. I really, really think the control issues on this car are overblown because within a day I was perfectly comfortable with all of it. The only issue I have with the controls is that the center sliders are not illuminated at night for some reason which is dumb but my muscle memory adapted quite quickly to it. The EV part of it is great, like I said it charges very well and has a good charging curve, the range is good, and the electric motors are well calibrated. The only other issues I have is that the stereo isn’t excellent for $50k, it is ok, it is not bad, but it is not a great stereo. Also the already mentioned not illuminated sliders. The app could also be better, but I do not care too much as I just use the keys and it works well. Also would like to see one pedal driving. But that is it, they are not big issues. I would absolutely recommend it to others, in fact I already have! It is really a great car!

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

Just bought a 2021 1st edition which is pretty much the same as a 2022 xxxxxxw/ Gradient package. Love, love, love this vehicle. Since I have the RWD I am waiting for my reserved AWD to be delivered, if given a bargain for my 1st edition as a trade in, I will trade up to the 2022, if not I'd be just as happy keeping my 1st edition.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

After spending seven months and 10,000 miles with the RWD ID4 Pro S, we're still thrilled with this car. Our family of five fits (and rides) comfortably in our trips around town. It's nimble and accelerates faster than any of my past cars. Our range is usually at or better than advertised (except in cold weather--which is true of all EVs). The low cost of operating the car means that we'll usually drive this car on our road trips instead of our minivan, as we can also fit all the luggage we need in the spacious cargo area. While we typically charge at home, we've also charged over thirty times at Electrify America stations without fail--and quickly at that. I also fitted an aftermarket hitch to the car so I can use a bike rack to get our family's bikes around town and to the trails. So what holds this car from a better score? I'd prefer a few more physical buttons as opposed to operating things like air conditioning from the infotainment screen, especially when the infotainment center is slower to respond than a typical smartphone. The scheduled charging feature (to charge only overnight for cheaper electricity rates) doesn't work with the current software version--and US models haven't yet received any of the promised software updates. And the piano black finish on many spaces of the interior is a fingerprint magnet. In other words, small complaints aren't enough to keep us from highly recommending the ID4!

Had an opportunity to work with Danny. Was professional and helpful throughout the initial call and forward to the closing. Made the purchase opportunity a joy and look forward to working with Danny in the future

Simon, absolutely wonderful; shepherded me thru, for me, daunting process since I had not bought a car in 15 years. Matched my need with the right car, understood the language for a "non car" person. Personable, knowledgeable, patient and personable! He got it...

This car has delivered beyond our expectations. Recently took it on a 180 mile trip into the Rocky Mountains. We arrived with over 150 miles in reserve. It’s quiet and smooth. Highly recommend!

This has been the best experience at purchasing a vehicle, my salesman was Lonnie and he was absolutely amazing and walked me through everything. I will definitely comeback again. Great job

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.

Great experience with Zahra. She facilitated a great deal to beat a competing dealer, including valuing my trade, all over the phone/text messages. I drove to the dealer knowing exactly what to expect and experienced a straightforward experience. I was in and out in about an hour. Would point anyone I know in her direction.

I have only owned this car for 28 days and it is a smart car in many ways.It is fun to drive. Has a lot of power (295hp) The sound system is awesome Comes with car play plus plays my music thru my Amazon accountBest car I ever owned and I’ve owned a few as I am 73

I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

Zahra was so lovely to work with and a wonderful communicator. I found the exact car I was looking for at a fair price- one of the best car buying experiences I have had.

Ms G was excellent and knowledgeable. She very professional and took time to go over our purchase and no pressure sales.