Used Volkswagen ID.4 SUVs for sale near Prospect Heights, IL

Excellent experience for a first time car buyer! Sales Executive that worked with (Lucio Herrera) was patient, reasonable, and surprisingly relatable! Highly recommended his services.

This car has been, without a doubt, the best vehicle I've ever owned. From its reliable performance to its comfortable interior, every aspect of this car has exceeded my expectations. The engine is powerful yet fuel-efficient, making long drives both enjoyable and economical. The handling is smooth, and the ride quality is superb, even on rough roads.

I purchased a Audi Q8 from Gravity Autos Of Chicago, and I must say this was the best car buying experience that I've ever had, I live in Atlanta Ga. and I had to totally rely on Don, Carl and Darwin's honesty everything they promised came to fruition. Living in Atlanta and buying a car from Chicago was nerve racking, however these 3 Salesman really put me at ease and walked me through the entire process. I'm really glad I happened upon this Dealership because My Audi Q8 is an exceptional automobile, If you want a non-pressure car buying experience I highly recommend "Gravity Autos of Chicago.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

I recently purchased a Tesla from this dealership, and I am thoroughly impressed with the experience. Located in Florida, they provided exceptional assistance throughout the entire process. They promptly applied the EV credit on the deal and offered comprehensive video walkthroughs of the vehicle, which allowed me to make an informed decision. The car arrived in immaculate condition—truly exceeding my expectations. The team's honesty and transparency were remarkable, making the entire transaction seamless. I highly recommend this dealership for anyone seeking a professional and trustworthy vehicle purchase experience.

I never even thought about an electric vehicle I did not think I could afford it so I went to the dealership and they had the ID for xxxxxx2021 for a deal that I could afford. I took it. I must say I love this car and a lot of ways it’s very comfortable. It looks great. It’s well made it is fun there are a few things I don’t like the cap where you plug-in the electric fell off and the driver side vent. My biggest issue with this car is the range it irks me to end it says 260 mile range I get you’re probably never get that but I’d like to get close. The most this car has ever got is 205 miles average about 189 to 200 mile range and this is not acceptable. I am in sales 250 mile range is great but to get less than 200 is not acceptable. Specially, over the car is this expensive. The color I love but underneath the door that panel gets very dull very quickly. It is also stressful because there’s not enough rapid chargers in Los Angeles. Part of the reason is I cannot have a charger at my apartment, so I have to struggle and try to find a rapid charger and there’s not enough of those around. Accommodate everyone. The infrastructure is building more level two chargers, which we don’t need. We need rapid chargers. I seen people almost fight overcharging stations. If I had to do this over again, I would’ve not bought this car at this time because of the lack of the charging stations but I actually do love it and I don’t think I’ll ever go back to gasoline again.

Edgar and Sam were so friendly, professional and easy to work with. I felt like I could take my time and ask any questions I needed to.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

Luis Cruz sold me a pre-owned Rav today. I appreciated his knowledge of cars and his kind, patient demeanor. Thank you for helping me, Luis!

Love my 2023 ID.4! It’s extremely comfortable, drives great, gets good range (280 miles) and charges quite fast (180kW observed!). A lot to love about it, it’s a great crossover, roomy, good suspension, comfortable massaging seats!, nice features, the Travel Assist highway driver assist is excellent and is great for long road trips, the software is also good pretty responsive and not too buggy and I have not had any issues with it so far, the newer ID.4s have much better software than the first year 2021 models and apparently the 2021 models are getting updated. A lot of people complain about the ergonomics but I honestly find it to be a non issue for the most part, the steering wheel controls can be pressed like normal buttons and the sliders are responsive, also the window controls do not matter to me, the separate button for rear windows is not an issue, in fact it helps me from not rolling down the rear windows unintentionally. I really, really think the control issues on this car are overblown because within a day I was perfectly comfortable with all of it. The only issue I have with the controls is that the center sliders are not illuminated at night for some reason which is dumb but my muscle memory adapted quite quickly to it. The EV part of it is great, like I said it charges very well and has a good charging curve, the range is good, and the electric motors are well calibrated. The only other issues I have is that the stereo isn’t excellent for $50k, it is ok, it is not bad, but it is not a great stereo. Also the already mentioned not illuminated sliders. The app could also be better, but I do not care too much as I just use the keys and it works well. Also would like to see one pedal driving. But that is it, they are not big issues. I would absolutely recommend it to others, in fact I already have! It is really a great car!

Great service. Mechanic found a bubble in my tire. Very thankful because I was going on a trip next day. Thanks.

Just bought a 2021 1st edition which is pretty much the same as a 2022 xxxxxxw/ Gradient package. Love, love, love this vehicle. Since I have the RWD I am waiting for my reserved AWD to be delivered, if given a bargain for my 1st edition as a trade in, I will trade up to the 2022, if not I'd be just as happy keeping my 1st edition.

We had a great experience working with Edgar and would definitely work with him again

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

Awesome service, answered my inquiry in 30 seconds, and the car buying process was quick and easy.

We are extremely happy with our 2024 Tesla. Louis was very helpful and kind. Thank you all so much!!

After spending seven months and 10,000 miles with the RWD ID4 Pro S, we're still thrilled with this car. Our family of five fits (and rides) comfortably in our trips around town. It's nimble and accelerates faster than any of my past cars. Our range is usually at or better than advertised (except in cold weather--which is true of all EVs). The low cost of operating the car means that we'll usually drive this car on our road trips instead of our minivan, as we can also fit all the luggage we need in the spacious cargo area. While we typically charge at home, we've also charged over thirty times at Electrify America stations without fail--and quickly at that. I also fitted an aftermarket hitch to the car so I can use a bike rack to get our family's bikes around town and to the trails. So what holds this car from a better score? I'd prefer a few more physical buttons as opposed to operating things like air conditioning from the infotainment screen, especially when the infotainment center is slower to respond than a typical smartphone. The scheduled charging feature (to charge only overnight for cheaper electricity rates) doesn't work with the current software version--and US models haven't yet received any of the promised software updates. And the piano black finish on many spaces of the interior is a fingerprint magnet. In other words, small complaints aren't enough to keep us from highly recommending the ID4!

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

Had a great smooth easy buying experience, everyone was very friendly, professional and all while providing a fun experience. Mark the salesman was great from the second I walked in the door. Was real, upfront and honest about everything, very knowledgeable on his products and easy going guy!! Thanks again I appreciate everything and I’ll be buying from here again soon, Repeat customer for sure!!!

This car has delivered beyond our expectations. Recently took it on a 180 mile trip into the Rocky Mountains. We arrived with over 150 miles in reserve. It’s quiet and smooth. Highly recommend!

Professional and courteous sales team. They were able to get us in out with our new car.

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

Very friendly they will do what ever it takes get to get you what you wanting. No matter if its new or used vehicle it will be a fast,simple and smoothly as possible. Great deal on vehicles that have been taken care of by the previous owners.

I have only owned this car for 28 days and it is a smart car in many ways.It is fun to drive. Has a lot of power (295hp) The sound system is awesome Comes with car play plus plays my music thru my Amazon accountBest car I ever owned and I’ve owned a few as I am 73

Same day service for belts and spark plugs. In and out the door fast. I even went to the wrong branch and was still served! Wonderfully efficient.

Tatiana and Hector helped us, the attention is the best and the entire team helped us greatly, thank you very much, recommending

Called and spoke to Frank and he was so pleasant that I had to go. Yourself got me into the Jeep I wanted and worked so hard to get the best rate possible! Don’t sleep on this dealership! You won’t be disappointed!

Fair pricing and good service. Not pushy! Great group of people. Worked out well. They fixed the major issues with the used car like they promised.