New and used 2025 Volkswagen ID. Buzz 1st Edition 4MOTION w/Two-Tone for sale near Blue Island, IL

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

I don't own this ,but one Day I will , It would be a dream come true. I'm am 60 yrs old , It's is on my bucket list

pretty good service. always courteous and consistent.

I am so happy with this car. I haven’t even been to a gas station since I bought it. I can’t wait to take it to California and I live in New York. Do you think it’ll probably take me a year to get there?

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

Finally! I have been waiting for years for this. It has AWD, sliding doors, usable EV range, practicality, modern style, and it satisfies nostalgia. Pure awesomeness.

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

I had an excellent experience working with Ray Cotto at City Volkswagen of Chicago.From the moment I walked in, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle. They answered all my questions without any pressure and made the entire process smooth and stress-free. I truly appreciated their honesty and transparency throughout the sale. Highly recommend Ray Cotto if you’re looking for someone who puts the customer first!

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

Great dealership and more importantly, great customer service. City VW of Chicago is the place to buy your next new or pre-owned vehicle! I found myself in a rush to buy a car and I wanted something reliable and within my budget. Ray Cotto helped me get into a fantastic pre-owned vehicle that I feel great driving and was at my price point. Ray spesifically has helped Me and my family I have bought 11 cars from this dealership over the last 12 years and we have all been extremely satisfied. City VW Chicago cannot be beat! Thanks to Tim, Ray and the entire team.

This is the third Atlas that I have purchased from City Volkswagen of Chicago. Sales Ray Cotto has been awesome from the time I walked in the door. We developed a friendship for being authentic with each other. Ray greets you with a smile as if he's known me for years. He really took care of me and made sure all my needs and concerns were met. He goes above and beyond for you. Also the General Manager Tim was fantastic in completing the deal. I highly recommend this dealership.

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

I had such a great experience at the Volkswagen dealership! From start to finish, everything was smooth, professional, and welcoming. Juan was the first to assist me, and he was incredibly helpful and knowledgeable. He later transitioned me to Alex, and let me tell you—Alex was phenomenal! He walked me through everything with patience and made the entire process feel easy and stress-free. There was also a young lady who helped explain everything clearly (I wish I remembered her name!)—she was amazing too. On top of that, the General Manager, Tim, even came out to introduce himself to us the very first time we stopped by just to look. That small gesture made a big impression and showed how professional and kind the entire team is. I’m truly happy to be part of the Volkswagen family and I absolutely love my car! Thank you to everyone who made the experience so special. 🚗🙌🏽

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Brendan Cowhey was fantastic to work with during my VW ID.4 purchase. He was professional, engaging, and incredibly accommodating. He made the impossible happen and was so encouraging throughout the entire process. I love coming to this dealership — they have the best staff, like Brendan. Highly recommend! 💪👕 PS I love my EV

Mario is truly an exception to this business. He treats you like a human being and turns this whole process into a nice and easy one!