New and used 2025 Volkswagen ID. Buzz for sale near Niles, IL

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

I am so happy with this car. I haven’t even been to a gas station since I bought it. I can’t wait to take it to California and I live in New York. Do you think it’ll probably take me a year to get there?

Matt and Greg were wonderful. Very professional and thorough. They took the time to answer all my questions. I would highly recommend this dealership and their service department.

Finally! I have been waiting for years for this. It has AWD, sliding doors, usable EV range, practicality, modern style, and it satisfies nostalgia. Pure awesomeness.

Ben was an awesome sales person!! Very easy going and very knowledgeable!! Great job Ben!!

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

Great dealership, from sales to service they are always very professional and accommodating to all your needs

pretty good service. always courteous and consistent.

If you are thinking about buying a car, contact Laura. You might not get one, or…you might! She is honest, very knowledgeable, not pushy, and great to work with.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Fox Valley Volkswagen absolutely exceeded my expectations at every point in the purchase of my new to me Passat SEL. Adrian was my sales representative. He was knowledgeable, professional, prompt in responding and friendly. Specifically, he managed expectations and answered my questions directly. Nik is the sales manager, and was fantastic to deal with as we got the purchase rolling. Having been in the business, I understand how the sales manager is at the nexus of everything going on. Not once, despite being busy, did Nik make me feel rushed. Again, prompt and direct in getting things done right. John, the finance manager took over, processing my paperwork and made it seamless and easy. When I needed a temporary tag, he immediately saw to it. My car was delivered, and everything was done to perfection. If you want a dealer who pays attention, who is prompt, professional and never high pressure, and who gets the deal and the job done right - look no further. This team is truly at the top of the business. Five stars - strongly recommended across the board.

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

I had an excellent experience working with Ray Cotto at City Volkswagen of Chicago.From the moment I walked in, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle. They answered all my questions without any pressure and made the entire process smooth and stress-free. I truly appreciated their honesty and transparency throughout the sale. Highly recommend Ray Cotto if you’re looking for someone who puts the customer first!

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.

My husband and I purchased ID.4. We traded our Honda Accord. At first, we were not given a fair price but eventually we did and decided to proceed with the deal. David and Mohamed were extremely helpful. David did great job explaining everything we needed to drive the new car home. The following day he responded quickly to my request of locating the enrollment code for electrify America. The dealership was cold (October) and could use some more decoration and kids-friendly corner.

This is the place for a new or used car, great service very much respect

Great dealership and more importantly, great customer service. City VW of Chicago is the place to buy your next new or pre-owned vehicle! I found myself in a rush to buy a car and I wanted something reliable and within my budget. Ray Cotto helped me get into a fantastic pre-owned vehicle that I feel great driving and was at my price point. Ray spesifically has helped Me and my family I have bought 11 cars from this dealership over the last 12 years and we have all been extremely satisfied. City VW Chicago cannot be beat! Thanks to Tim, Ray and the entire team.

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.