New and used 2025 Volkswagen ID. Buzz for sale near Waukegan, IL

Bought a new Kia Seltos from Boucher Kia, and the sales and management folks with whom we dealth throughout the process were always respectful and as helpful as they could be. Did experience two significant frustrations, neither of which appears to be the fault of the dealership. The first was a 6+ month wait for the Seltos we ordered to be delivered. This kind of delay is on Kia, more than the dealership, so I don't fault them. The second frustration was that the 2WD version of the Seltos we ordered is apparently not something Kia gets a lot of orders for and thus is not something they want to produce very many of. The car Kia produced to fill our order and sent to the dealer was the 4WD version of what we ordered. The dealership apologized and gave us a discount off the higher 4WD price, but again the core problem was with the company. If Kia doesn't want to sell a 2WD version of this Seltos trim, their website should not offer it as an option. That said, so far we really like our new Seltos, and we give the Boucher dealership credit for working with us.

Finally! I have been waiting for years for this. It has AWD, sliding doors, usable EV range, practicality, modern style, and it satisfies nostalgia. Pure awesomeness.

Great service. Mechanic found a bubble in my tire. Very thankful because I was going on a trip next day. Thanks.

Amazing experience purchasing a vehicle here! Edgar was knowledgeable, helpful and really cares about his customers. Recommend visiting City VW, especially Edgar.

2nd vehicle that I purchased from Edgar in the last 2 years if you are looking for a new Volkswagen ask for Edgar and he will be great help! My family has bought 5 new Volkswagen from Edgar and the city be of Chicago team!

We had an outstanding experience at Liberty Nissan. Our salesman, Quinton H listened to our needs, didn’t pressure us, came back with speedy responses to our questions, and made our time at the dealership overall very pleasant, which can be rare. We drove home with our new vehicle and are very happy with our purchase.

pretty good service. always courteous and consistent.

Awesome service, answered my inquiry in 30 seconds, and the car buying process was quick and easy.

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Working with Brendan and Manny was hands down the best car buying experience I’ve had. They were both extremely professional, kind and knowledgeable throughout the entire process. I can’t recommend them or VW Evanston enough.

I've had my 2019 serviced here since I bought it... great and fair customer service..... whe it came time to upgrade my vehicle it as painless and easy..... low pressure sale and great sales staff.... I'll keep going there.....😎👍🏼

I had a good experience trading in my old VW for a much newer one at City VW of Evanston. Everyone there was kind, helpful, and professional. I recommend.

Ian in sales was great to work with. Have purchased several vehicles from this dealership. I’m very detailed and specific - Ian was able to ensure all my requests were fulfilled and kept me updated on the delivery of my new car. No issues throughout the buying and delivery process. Happy with my new car.

Mario was great to work with. Honest, kind, and made it a quick and smooth transaction