New and used 2025 Volkswagen Jetta SE for sale near Clarendon Hills, IL

Ian was our sales rep. He and the rest of the staff were tremendously helpful, knowledgeable, and friendly. Although we did not end up buying a car from this dealership, the experience visiting them was well worth taking the time to give them a review. We were delighted overall to not get the "hard sell" and Ian was genuinely interested in ensuring we were looking at and test driving the vehicles that were a best fit for our family. Thank you Ian and City Volkswagen of Evanston!

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

Rammey A. made the buying decision easy. He helped us through the process. Explained the difference between the Forester and the Outback. Excellent customer service. Highly recommend Rammey if you are looking to purchase a Subaru.

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Edgar and Leo were amazing at finding me a car that worked for my family. We came out with a new to us Atlas the same day. Thanks again

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Nathan P. was helpful, professional, pleasant and knowledgeable. He answered all my questions and released concerns about my car. I’m so glad he got me on the schedule for service because I am planning to go on a long trip in a couple of days . It’s great to have a peace of mind! Nathan is great! Thank you so much Nathan P. and Volkswagen Elgin!

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again

This dealer worked with me on an online purchase and made changes to its ordinary procedures to accommodate my needs. I think they also learned some of the nuances of online purchases.

Luis was great with communication about the status of our car and helped us through the Goodwill claim process to have our repair covered by VW. Definitely recommend this service center for good, honest work.

Great staff! And vet helpful with the process of purchasing a vehicle at their dealership.

This service shop always takes good care of me! They’re good listeners, clean waiting area, and offer Lyft services when a loaner isn’t available to drop you off, and pick you back up!! Great location if you want to take a nice walk, or grab brunch as well!

I had a good experience working with Mohammad to lease a new vehicle. He showed us several options to test drive and was able to get us a great vehicle in our price range!