Used Volkswagen Jetta sedans for sale near Carol Stream, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

My sales guy Andre was a pleasure to work with. He made the sale smooth and took care of business quickly and efficiently.

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

Mr, Money Carlos was absolutely fantastic! He was very knowledgeable and helpful in assisting me with purchasing my brand new 2026 Chevy Equinox. Very satisfied customer

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

Looking for a particular car (year/model) and the dealership was very helpful. I hope they find a car for me - I’d like to give them my business. They’re local and it would be convenient to service my car there.

Edgar and Sam were so friendly, professional and easy to work with. I felt like I could take my time and ask any questions I needed to.

The 2023 Jetta S and Jetta Sport are just about the best value you can find in a new car these days. Sure, you can buy a Hyundai or a Kia for a little less, but the Jetta is so much more car. I know from experience. I test drove the 2023 Kia Forte, Hyundai Elantra, Honda Civic, and Toyota Corolla. And the Jetta stood out with a level of quality that those other cars just didn't seem to have. If you need the latest technology, and a huge touchscreen, buy one of those other cars. The Jetta has a smaller screen. But I like that the Jetta still have knobs and buttons for the A/C and basic radio controls. The Jetta is also offered without driver assist features if you want to save some money. I bought my 2023 Jetta Sport without lane keep assist and all those extra features I don't like, because I pay attention when I drive. This knocked off a nice bit of money. After driving all those new cars, the Jetta had room where I needed it, comfort, and a level of quality I just didn't feel in the other cars, so I bought it. And I am very happy with my purchase.

I recently purchased a 2023 Dodge Charger from Jimmy, and the experience was absolutely top-notch from start to finish. Jimmy was knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to answer all my questions, walked me through the features of the car, and made sure I was comfortable every step of the way. I never felt pressured—just supported. The Charger itself is an absolute beast—sleek, powerful, and everything I was hoping for. I couldn’t be happier with my purchase. If you’re in the market for a new car and want someone who truly cares about your experience, go see Jimmy. Highly recommend!

This car is great value for the price smooth ride heated seats it's low mileage very nice car I'm extremely happy with this choice and the extra options

Alexander and MJ were wonderful to deal with. We got a great deal and had a wonderful experience. They followed through on everything that was promised . I would highly recommend them to anyone looking to purchase a vehicle.

great ride, fuel economy, storage capacity, extra features. Best car I've purchased in the last 40 years. Would definitely recommend it to others. It's fabulous!

Svet was amazing omg he helped me soooo much he was nice patient and he got me what was affordable for my daughter and I this man is definitely an angel and he’s very professional he’s the best there is

My wife and I live in Texas. So obviously there are thousands of dealerships from here to Chicago but after talking to DJ, we decided to take the drive out here. We had such a great experience with DJ. If you are looking for a stress free car buying experience go see DJ at Midway Dodge

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

I got the SE model which I now regret. No SiriusXM radio, no navigation and no trip mirage and the only thing it counts is Miles, no quarter, half etc. Cannot give a person accurate directions. I don’t like the moon roof cover. It’s just glass and a shade no metal line outside of car so in NC in the summer I could cook an egg in it I believe. No excuse not to out SiriusXM in it. I had 2012 Jetta SEL that I absolutely loved it had all this one doesn’t but someone ran into me and totaled it in 2020 or I’d still have it. This one falls short of it.

Loved working with Debbie! She was great and made sure I knew everything i needed to about the car and didn't let me worry about a thing!

Just bought a new car from this dealership. The process was very straightforward and the employees weren't pushy. Was a great car buying experience!

I had a great experience here. I worked with Manny and he did an excellent job. I am very happy with my new car!!!

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

David was knowledgeable on the cars that I went to view, kind, patient and efficient.

Infinite of Orland Park. Mike as always provides friendly care and above beyond care and service .

They quickly got my car in for oil change, I would highly recommend. I would like to say however I wish the gentleman that vacuum my car would have done the entire floor not just my drivers side.

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

I was able to get in for service same day. Quick turnaround. Very helpful service people.

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

I bought a 21 SEL Premium with 5k miles on it. Has fully digital dashboard display which is awesome because it's fully customizable, and you can even use the entire screen to display a map which shows local businesses as you drive near them. This vehicle also has Beats by Dre which I find terribly disappointing. My 2012 Toyota Camry had a JBL sound system which was 3 times better than this system. It also (at times) creates a bass thump when I make a call while listening to the radio which is irritating. The other issue that has me bummed was the cruise control system would fail half the time. I just got it fixed yesterday but time will tell as I've only engaged it once since dealership fixed it. The cabin feels very comfortable and is quiet on the road. The lane departure assist and assisted cruise control are impressive features that most will appreciate. Steering wheel controls are also nice features.