New and used 2025 Volkswagen Jetta GLI sedans for sale near Itasca, IL

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

Great service all around, service was attentive and complete, always kept I informed, I would recommend EJ

Worked with Edgar and Leonides, very helpful and able to get me in the car i wanted

In love with my new car, great dealership and amazing sales staff, that’s what keeps me coming back

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

Been working with Mario for many years, he is very easy to work with and takes care of me every time

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Mario treated my mom with respect and gave her an amazing deal on her new Volkswagen!

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

We had an all around great experience at City Volkswagen. This is our first Volkswagen ever. Enrique was warm and respectful and truly listened to our needs. Although we learned Chas was new to the dealership, his expertise and friendliness made us think he was part of their family for years. He made us feel very comfortable and clearly communicated with us during the process keeping us updated on timing of each step. Shout out to Alex - quick and painless and fun conversation! We felt like they truly valued us as customers. I can’t wait to buzz around in my new ID4. I am so happy we purchased our car there!

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

Excellent salesman ! Everyone else was great too. No hassles and no extra added on charges or pressure to purchase any but the car . Pleasant experience.

Ben was an awesome sales person!! Very easy going and very knowledgeable!! Great job Ben!!

This is the place for a new or used car, great service very much respect

I went in for an oil change and spark plug replacement. Due to unforeseen circumstances, I was provided with a loaner car while my car was being serviced. Alex Harter went above and beyond to assist me with this entire process. She was very friendly, helpful, and exhibited excellent communication and support. Alex is a primary reason why I continue to get my car serviced at this location.

Today I purchased a new Volkswagen Tiguan from this store. I had a pretty good idea of what I wanted, previously having done a ton of my own research. From there I worked with Avery and Sandi who were both knowledgeable and thoroughly answered all my questions. They were patient with my indecision, showing me 3 different trims of the same model to make sure I was entirely happy with my choice, and even helped me figure out how to save the most with financing. The Finance Manager, Jason, was great as well. I feel like he got through the paperwork in record time! All employees I came into contact with were amazing! Very friendly and good conversationalists. I felt like I knew them and they made me super comfortable. I have to say, I actually enjoyed their company and was mostly chatting and laughing, I never felt pressured and didn't feel at all like I wasted a day buying a car. This is coming from someone who does NOT trust salesmen the majority of the time (sorry) and DREADS things like this. This place is fantastic! ⭐️⭐️⭐️⭐️⭐️ I will continue to recommend this store to anyone looking for a trustworthy place to car shop. Thanks for everything, guys!

pretty good service. always courteous and consistent.