Used Volkswagen Taos SUVs for sale near Wheeling, IL

If you are thinking about buying a car, contact Laura. You might not get one, or…you might! She is honest, very knowledgeable, not pushy, and great to work with.

I bought the 22 model in Apr of 22 and had it about a year and the ac compressor went out. It took them a couple of months to get one and when they did they found that it had metal shavings all in the lines so they had to replace everything in the circuit. They gave us a loaner car for two weeks and so far it’s been working fine. Have had a couple of software updates so far but no other issues. Have just turned 10,000 miles. The transmission is jerky so I basically drive it around in sport mode to keep it from dropping into the highway gear. Overall we like it

Awesome service, answered my inquiry in 30 seconds, and the car buying process was quick and easy.

This is by far the best subcompact suv for the money. I absolutely love the 2024 taos se. It's loaded with awesome tech and has great acceleration.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Volkswagen has an ongoing issue with the blender actuator in the dash for your vents. They have no idea about it yet I went to all the brand new cars on the line. They still are coming out like that. 2022 Volkswagen Taos se

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

I Ben driving my Taos for 2 years plus 3 months to be exactly so fall every is going great take out the state for a long trip super economy and smooth driving comfortable no issues so fall I loved it

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

I leased mine about a month ago and I absolutely love it! The dash display is great I love all the features! I got everything I wanted in a new vehicle. Heated seats, heated steering wheel, back up cam, lane assist, smart cruise control. I went from a 2013 Outlander Sport, which I loved btw, and let me tell you quite the upgrade!

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

pretty good service. always courteous and consistent.

They are absolutely great. They always take care of my vehicle & make me feel like a valued customer. I always recommend or refer others to Jennings Chevrolet.

Love everything about this car. Technology easy to use. Visibility great and very spacious for a smaller SUV. Great gas mileage and plenty of pickup when merging into traffic.

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

I bought mind taso in late march. Brand new love it! Great mileage, Drive beautifully. Mind is a SE. Comfort seats. I can not find anything to say bad of my vw.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Loved working with Debbie! She was great and made sure I knew everything i needed to about the car and didn't let me worry about a thing!

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

Our 2022 Taos is almost 2 years old with about 21K mileage. Very satisfied with our car. For the price point (25K) it provides good handling, a comfortable ride and great interior space for a subcompact SUV. The gas mileage is amazing at over 40 MPG on the highway and about 30 MPG tooling around town. Couldn't be happier!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.