Used Volkswagen Tiguan 2.0T SE for sale near Kendale Lakes, FL

If you don't want to read all of the way through: Great sales department, everyone is wonderful, slow process, miscommunication is an issue but handled well, would highly recommend. I needed a new car after Hurricane Irma and I had inquired through internet sales, since I live about 3 and a half hours away, about a 2017 Dodge Journey. I received an automated response instantly to give Giovannah a call, so I did. She confirmed the car was still available and I said I could be there the next day to purchase it but that my husband could not be there; we were told it would be no problem and that we could make it work somehow to still have him be on the loan. I was told to ask for Giovannah when we arrived. I arrived the next morning a few minutes before opening and decided to walk around the lot. Ashley greeted us and we mentioned we were there for a specific vehicle and that we were told to ask for Giovannah. Ashley said it was no problem and that we would have to use a sales associate any ways as internet sales does not work the sales floor/lot. She went to get the keys and I saw that I had a voicemail from Alex at the dealership saying to ask for him when I arrive. I told Ashley since we were already there and she took care of it and made a deal with Alex. We felt bad, but we did not have any knowledge of who was really going to be helping us prior to our arrival. So we carried on with Ashley helping us. She showed us a Dodge Journey Crossroad (loved it!) and it was above my price range but she wanted to try to get us the deal on it. She tried as hard as she could before the sales manager came out, Rick I believe? And even he tried to make the numbers work with a longer loan term and such. That being said, we decided to go with the less expensive Journey SE and Rick helped us get a wonderful deal. Unfortunately, we were misinformed and we were told my husband would have to be present to have his name on the loan. When we made it to financing, they said they could do it in just my name but due to me being a first time car buyer, my interest rate would be higher, even with a great credit score. So we played around with the numbers and got it to where we were only $5 above my personal monthly payment cap and I was comfortable with that. Overall, everyone was absolutely lovely and I would highly recommend Dadeland DCJR for a vehicle purchase. The facility is very well kept and they have really great hours, even open on Sundays. My main gripes would be the misinformation about my husband having to be present and the process was very slow especially when we knew the exact car we were there for. Otherwise, everything was great and 2 days later I still love my new car.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

That they washed my car after the service, also the waiting time wasn't so bad. Wasn't there for shopping but they do have some awesome GTIs o the lot worth looking at.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

I have purchased many cars over the years and each and every time I found the experience to be tedious and grueling. Today I’m so happy to be able to tell you that my current experience at Rick Case Volkswagen to say the least was more than a pleasure. Why? It was all because of my sales person Kevin. He was knowledgeable patient and friendly with me. In other words I found him to be a true professional. I only hope that Rick Case hires more people like Kevin Ambush because if they do I am certain they will be very very successful for years to come. Thx. Marc Becker

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Had the 2 cars that I found on Cars.com. Totally professional on all accounts.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

My experience With Grant at fine car was great very professiona he help with all my questions

I got interested in this car when I rented it for a couple of days while conducting business out of town. I discovered that it suited my auto needs 100 percent, and at such a reasonable price. I am of a certain age and I find it more of a challenge to get in and out of cars. I don't like climbing up into and sliding down out of trucks and SUV. I don't like bending the slipping into sedans and having to pull myself out of them. The Tiguan comes closest to walking into the driver's sit and walking out. As for stowage, the stowage in the rear also is at perfect mid-thigh level, minimizing bending and lifting. So comfort was of highest priority. But economy comes in a close second, and so far the MPG is great. So is the pickup; it's plenty peppy.

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

2022 SEL R-Line I see the other negative reviews which is unfortunate but I have not had one issue with my 2022 Tiguan. I purchased in October 2021 and have enjoyed the car since purchase. Well appointed with all amenities that come with the Audi Q5 which I was also considering. I went with the Tiguan because all you’re getting with the Q5 is the clout. Long distance driving is amazing as the car basically drives itself. Perhaps I got lucky but I’ve not experienced anything negative so far. Would highly recommend.

I can only speak for the sales department which was great. No high pressure at all. I bought another truck from Rick Case several years ago and recall a very positive experience then. I am glad to I had another great experience last week. The entire sales department was very helpful. The very nice lady in the finance office was also extremely knowledgeable and helpful. I did notice two additional add-ons to the final sales contract that I had not noticed previously, but they removed it without any problem at all. Some other customers may have decided they wanted those options but I did not and it was not a problem. I think they did a great job. Very happy to buy my vehicle from them. I also traded a very nice truck and I must say they gave me top dollar from what I had expected if I sold it privately. All in all a great experience and I got a tremendous valuable deal.

She was incredible, very helpful and a great professional.I was very happy with her service and attention.

Gotta give a ton of love to Mo who was the product specialist that drove from Weston to Boynton to drop off my gorgeous new Atlas at 9:00 at night. Even though he had an over hour long drive back to his house in Hialea - he took his time and was overly glad to make sure I knew about all of the functionality that the vehicle offers. My neighbor who’s big into cars came over to check the car out and also listen in on Mo’s spiel about features and functionality. My neighbor has 2 new Bentleys, a new Range Rover, and a brand new Mercedes that he just got. I mention this because my neighbor (who clearly has a ton of experience with car salesman and car buying experiences) was amazed at how ABOVE AND BEYOND Mo went to make sure I knew everything about the vehicle. I want to Gunther first, and I promise if I would’ve known about the different features, I never would’ve walked out and had the opportunity to speak to Kimberliz, Mo, and Dane at Rick Case. It goes to show that doing right by the customer and going the extra mile helps solidify sales just as much as providing the most aggressive price. Rick Case truly made my buying experience easy even though I didn’t make their selling experience simple. Yes, I’m “that” guy. Again, thank you Rick Case team and especially Mo. Hope your friend enjoyed the beef! 🥩 ps…Mo deserves a promotion. Again, the phrase that sticks out to me is “ABOVE AND BEYOND”.

Walter was was great to work with and we had a great time at the store with him

I took my 2014 VW Passat to Rick Case VW for service on 4/25/24. I was concerned with a flashing light noting that something was wrong with the cooling system in the car. My service advisor that day was Tiffany. She greeted me and said that she would have one of the mechanics look at my car for a "quick inspection" before scheduling any major repair. She thought she would have an answer for me in about 45 minutes. After 45 minutes had passed, she came to me and apologized for the delay. She then drove my car into the garage approximately one hour after I had arrived. She came back to me in about 15 minutes and told me that there was no indication that there was a major problem with my car's cooling system. The mechanic noticed that my cooling liquid level was a little low, and therefore added some coolant. She said that I should not have any more concern with that issue, and delivered my car to me. I appreciated Tiffany's courtesy, intelligence, and diligence in giving me thoughtful information about my car. Rick Case VW is fortunate to have Tiffany working for them!!

The SUV that we went to see was sold and no one bothered informed us, but we found another one that we end up buying, sales person Davion was very nice, helpful, professional and had lots of patience, we got our deal,

Mr Lupe the service advisor that took care of me was a true professional very knowledgeable and easy going, he knew exactly what I needed and expedited my waiting time. A+++

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Teresa was very nice. the finance people were amazing.. smooth processes and efficient execution. 5/5 experience

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

Got it when VW had a 6-year warranty. Have had no problems. Reliable, fun to drive. Pano and 3rd row. An excellent family car and well appointed German engineering.

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...