Used Volkswagen Tiguan 2.0T SE R-Line Black for sale near North Aurora, IL

No pressure helpful sales person willing to show what ever want to look at and answer all questions

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

I don’t buy for this dealer (due to distance) however had great communication, straight forward pricing, and even suggestions from Abigail! Abigail is prompt in her response! Would contact her and this dealer again in the future!

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Easy to schedule service. They shuttled me to my home and back and were super fast and on time!

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

We came in late in the day with an unexpected emergency car repair and were very happy with the service provided. Everything was great! Check in, our shuttle driver Vicky was so kind and even stayed late to take us home which we appreciated. The car was fixed in a short amount of time and shuttle driver back Ed also very nice. We've purchased and had our cars serviced from D'Arcy since 1990 and could not be more pleased! Thank you!

Matt at Ganley Volkswagen was wonderful to work with and we negotiated our lease in a very efficient matter. We are a repeat customer and will keep coming back!

Rep was great, no hard sale, spent time with me, looking at various options. Manager was also easy to work with and make my deal happen. Made extra effort to make deal happen and drive car out that night (stayed an hour after closing!). Found a spot later on car, without hesitation, took it to shop and buffed out, they could have easily not done this. Great experience!

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Every time I go in For an oil change I am always satisfied with the the work they do ?????????????????

I've always absolutely loved this car for ALL of its awesomeness, but I decided to write this review today because my Tiguan saved my life. I've owned it for 5 years and enjoyed all of it - for its reliability, performance, comfor, style - you name it. But today, thanks to this car and its safety (airbags performance in particular), I am still alive, so I wanted to write this review because this car truly deserves it. Thank you to all the people who've made this car.

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

I LOVE THIS CAR!!! so comfortable, roomy, perfect for this family of 4. Pleanty of room for my 17yr and 9 yr old to have their own space. Drives like dream the options are endless. I will definitely be getting another one when it’s time to buy again!!!

Jay was great! He let me know all of the items that needed attention with no pressure. Normally, I see Jeremy but it was his day off. Both are great!

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Great car for the money. I like everything about it except the Infotainment system. It would be nice to have an aux input and a cd player.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

I really liked this car, the car is easy to control, accelerates quickly when compared with others. Comfortable and plenty of space inside. I moved from a KIA sedan, and I can say that you get used to the dimensions of the car very easily and quickly. And compared to the KIA, the build quality of the car is felt, and that it is made of metal.

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

I got interested in this car when I rented it for a couple of days while conducting business out of town. I discovered that it suited my auto needs 100 percent, and at such a reasonable price. I am of a certain age and I find it more of a challenge to get in and out of cars. I don't like climbing up into and sliding down out of trucks and SUV. I don't like bending the slipping into sedans and having to pull myself out of them. The Tiguan comes closest to walking into the driver's sit and walking out. As for stowage, the stowage in the rear also is at perfect mid-thigh level, minimizing bending and lifting. So comfort was of highest priority. But economy comes in a close second, and so far the MPG is great. So is the pickup; it's plenty peppy.

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

2022 SEL R-Line I see the other negative reviews which is unfortunate but I have not had one issue with my 2022 Tiguan. I purchased in October 2021 and have enjoyed the car since purchase. Well appointed with all amenities that come with the Audi Q5 which I was also considering. I went with the Tiguan because all you’re getting with the Q5 is the clout. Long distance driving is amazing as the car basically drives itself. Perhaps I got lucky but I’ve not experienced anything negative so far. Would highly recommend.

I went in for an oil change and spark plug replacement. Due to unforeseen circumstances, I was provided with a loaner car while my car was being serviced. Alex Harter went above and beyond to assist me with this entire process. She was very friendly, helpful, and exhibited excellent communication and support. Alex is a primary reason why I continue to get my car serviced at this location.

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.

I can’t say enough good things about the great people at Hendricks Volkswagen Frisco and our favorite sales person George Strong! Just leased our second vehicle from him.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

I came in for routine service & unfortunately due to work schedules, I had to reschedule several times & they were so kind & accommodating. Hilary helped me when I came in & did everything to ensure things were done in a timely manner & was beyond helpful & kind.

Volkswagen has done an amazing job. This Tiguan’s body lines are soooo sexy! Keep up the excellent work Volkswagen! This is truly a freaking awesome machine! The smoothest ride, very comfortable seating, lighting is beautiful, interior has taste and the black on black 🤤