Used Volkswagen Tiguan 2.0T SE R-Line Black for sale near Thornton, IL

Great dealership and more importantly, great customer service. City VW of Chicago is the place to buy your next new or pre-owned vehicle! I found myself in a rush to buy a car and I wanted something reliable and within my budget. Ray Cotto helped me get into a fantastic pre-owned vehicle that I feel great driving and was at my price point. Ray spesifically has helped Me and my family I have bought 11 cars from this dealership over the last 12 years and we have all been extremely satisfied. City VW Chicago cannot be beat! Thanks to Tim, Ray and the entire team.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Adam and Jorge and Jonathan helped with our 2 cars bought today thank you guys

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

I drove all they way from Madison Heights Michigan to purchase a mks, Staff was beyond amazing and made sure I had everything I needed for my trip back home! Fully detailed my mks and even put in a full take of gas for me! Would highly recommend to anybody looking for a family friendly dealership this is where you go!

I LOVE THIS CAR!!! so comfortable, roomy, perfect for this family of 4. Pleanty of room for my 17yr and 9 yr old to have their own space. Drives like dream the options are endless. I will definitely be getting another one when it’s time to buy again!!!

Kyle and John are 2 awesome workers Kyle pleasant personality, knowledge and patience is very refreshing

Great car for the money. I like everything about it except the Infotainment system. It would be nice to have an aux input and a cd player.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

I was in and out in less than an Hour. Everyone was very pleasant, the paperwork was explained in detail. They allowed me to leave my other vehicle there until someone took me to pick it up. From the time I entered ti the time I left I felt very comfortable.

I can’t say enough good things about the great people at Hendricks Volkswagen Frisco and our favorite sales person George Strong! Just leased our second vehicle from him.

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

This car is a great ride , comfortable The informatics are great rides smoothly. The moon roof is amazing. Family likes this Tiguan and enjoy driving in it.

For what it's worth, I am in my 50s and have bought about 20 cars over my lifetime. I live in NY have bought cars online/remotely from FL, CA, UT, PA, OH and MA. I'm a particular fan of 1997-2001 Lexus ES 300s so I was very interested when a 2001 Lexus ES 300 showed up on Wheels Unlimited's website. The car listed at Wheels Unlimited had only 54k miles but the price was a bit higher than I wanted to pay (having purchased more than 8 of these cars over the past 15 years, I knew what a good price was and, like every customer, I was hoping to get a better deal than what was listed on the website). Like everyone else, I tried to find customer feedback wherever I could... google, yelp, cars.com, facebook, cargurus, you name it... The fact that the overwhelming customer feedback was so good was both encouraging but also caused concern that the results might have been "scrubbed" or manipulated. The only negative comments I saw were from customers who said that the dealership was asking too much and unwilling to come down on price (no idea how much reduction they were asking, just that they were displeased with the unwillingness of the dealership to accommodate). Almost all of the responses gave high praise to John Steffens and the dealership for reasonableness and ultimate satisfaction in the transaction. Cars were listed responsibly and accurately and the prices were consistent therewith. The asking price for the 2001 Lexus ES 300 that I was interested in was significantly higher than any of the figures I could find from Kelly Blue Book, Edmunds, NADA or any other online valuation tool. From an online perspective, pictures of the car looked immaculate and the overall condition was impeccable but I have had bad deals before. I called John and asked about the car and he told me it was excellent. I believed what he said because everything about him is very professional and honest, but was still a bit apprehensive because the car was more expensive than any of the others I purchased previously. Bottom-line is that although I was apprehensive in buying an older car without seeing it first-hand, I trusted John's description and the way he worked with me to accommodate my flight into Chicago and bus ride to Valparaiso. I've never been more delighted! The car was even better than John described - truly immaculate! John is an excellent salesman and I actually trust him completely. Not only would I do this deal 1000 times out of 1000, I would actually consider commissioning him to purchase other cars for me because he truly cares about the cars he sells and the folks to whom he sells them. The fact that he did not come down on price as much as I would have liked is not a negative, it's just quite reasonable because the cars are so good. I think that they spend time selecting only a few cars that they can represent with good conscience as opposed to flooding the lot and selling a poor product from time to time. The fact that they prescreen their offerings so conscientiously makes me want to buy from them again and again - unfortunately for me, 1997-2001 Lexus ES 300s like the one I got don't come around too often. To whatever extent such customer feedback can help you in your decision, know that I sincerely loved buying this car from John/Wheels Unlimited and am stating that I believe you can trust him/them as well. Happy hunting and I hope you find what you're looking for! Sincerely.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Somehow the rear window wiper blade cover on my 2019 Buick Encore went missing.... Being a long-time friend and customer of Mike's, I went to his GMC service center for replacement, and was grateful that Bill Haggerty replaced the missing cover without charge! As always been my experience, GREAT service and GREAT dealership! ...Tom Noble

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

I love going to the Autobarn Volkswagen of Countryside! I have purchased 2 cars from Adrian, but the entire team is so fantastic to work with. The service department is very kind and thoughtful, as well as prompt. They will also give you a ride anywhere that you need to go if you are waiting for an extended period of time. If you are looking to purchase a car or just want a great place to get your car serviced, I would highly recommend Autobarn Volkswagen of Countryside!

I've always absolutely loved this car for ALL of its awesomeness, but I decided to write this review today because my Tiguan saved my life. I've owned it for 5 years and enjoyed all of it - for its reliability, performance, comfor, style - you name it. But today, thanks to this car and its safety (airbags performance in particular), I am still alive, so I wanted to write this review because this car truly deserves it. Thank you to all the people who've made this car.

Great place easy to deal with! Great sales man Moises alvarez!! Easy and to the point. No playing games! Not a typical cheesy salesman. Would definitely buy from him again

2022 SEL R-Line I see the other negative reviews which is unfortunate but I have not had one issue with my 2022 Tiguan. I purchased in October 2021 and have enjoyed the car since purchase. Well appointed with all amenities that come with the Audi Q5 which I was also considering. I went with the Tiguan because all you’re getting with the Q5 is the clout. Long distance driving is amazing as the car basically drives itself. Perhaps I got lucky but I’ve not experienced anything negative so far. Would highly recommend.

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

Great sales and finance service and great customer service at the service department when my car is in for service.

Absolutely amazing service. Everyone was friendly, professional, and made the whole process smooth and easy. The work was done quickly and with care, top tier all around. I’ll definitely be coming back for future service needs.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Looking for a particular car (year/model) and the dealership was very helpful. I hope they find a car for me - I’d like to give them my business. They’re local and it would be convenient to service my car there.

Volkswagen has done an amazing job. This Tiguan’s body lines are soooo sexy! Keep up the excellent work Volkswagen! This is truly a freaking awesome machine! The smoothest ride, very comfortable seating, lighting is beautiful, interior has taste and the black on black 🤤

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Matt at Ganley Volkswagen was wonderful to work with and we negotiated our lease in a very efficient matter. We are a repeat customer and will keep coming back!