Used 2021 Volkswagen Tiguan 2.0T SE for sale near Grapevine, TX

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

Javier was great to work with! Did all the numbers part over email. I knew what I was walking into. Test drove the car and was out the door with my purchase in less than an hour and a half!

I LOVE THIS CAR!!! so comfortable, roomy, perfect for this family of 4. Pleanty of room for my 17yr and 9 yr old to have their own space. Drives like dream the options are endless. I will definitely be getting another one when it’s time to buy again!!!

Great car for the money. I like everything about it except the Infotainment system. It would be nice to have an aux input and a cd player.

As advertised. Truck was perfect financing was simple. David and Ali were amazing. In and out in under 2 hours including the test drive!

This car is a great ride , comfortable The informatics are great rides smoothly. The moon roof is amazing. Family likes this Tiguan and enjoy driving in it.

Great first time experience with repairs done by Lewisville VW. Tim handled my repair with courtesy and professionalism. Very good experience . Thank you so much

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

My brother-in-law recommended that I check out car max when needing to purchase a good used car. First I went on line to see what cars were available. I found exactly what I wanted, in my budget, at the Plano location. Luis Delatorre, my fabulous agent, at the Fort Worth, River Ranch Blvd., had the car transported to Fort Worth and I purchased it on sight! I Drove it around the block, and had all the paperwork efficiently delivered to me within 30 minutes! I've found my future dealership and will recommend Car Max to anyone who will listen to me!

Repaired our VW air conditioning unit in three days. Another dealership failed to repair it in three attempts covering a period of over a month. Clay Cooley was courteous and exceedingly professional in conducting their repairs. They kept me informed on progress at each step and once repairs were completed, readied the car for pickup.

Honestly it was the best experience I?ve had at a car dealership they genuinely helped us the most they could. Also an extremely Smooth buying experience.

I came in after a dissappointing visit to Family Volkswagen of Burleson. Tim messaged me and showed me videos of the cars I was interested in and was super nice in getting me some rough numbers over the phone to make my visit more smooth since I live far. I was able to make it in and J Kvale was my salesperson and let me tell you, he was very helpful. He found me a deal I felt good about on a car that meet my needs and budget. The environment at the dealership was relaxed, I did not feel pressured at all which is rare at a dealership, especially after visitinga few and leaving dissappointed. The finance lady, I believe her name is Zarina, was also was very nice and made my process quick and painless. Everyone is so friendly, even the other sales reps were offering to help like John. This place just earned a lifetime customer! Definitely recommend and worth the drive.

Our experience with Alfonso Jaubert was phenomenal, he was very knowledgeable and helpful in making our visit the best we’ve had in a while. Kudos to a great employee!!"’

Trinity Howell handled my buying experience for my new car. Great person to work with, great customer service, very knowledgeable about the model cars visa vis trims, and ability to help you get your next car. Great service. Jerry

John Bradford was kind professional and great to work with. Love Park Place Volvo. MY forth Volvo and will buy again from Park Place Volvo when time comes!

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

Me and my husband went in today to look at a car that we ended up not liking. Felix Pina was our sales agent and he helped us find a car that was perfect for us! The whole process was smooth and everyone here was really nice. I would really recommend this location and make sure to ask for Felix if you want a calm and personable experience!

Dear Clay Cooley Volkswagen of Richardson, Thank you for your excellent service that I received on Saturday July 13, 2024. The professionalism and attentiveness shown during my car service was truly remarkable. I wanted to express my sincerest gratitude for “DJ”, his knowledge, professionalism, and politeness made the service smooth and stress-free. “DJ” exceeded my expectations, and I’m grateful for his exceptional service. Gerald Whitfield Rowlett, Texas

Very prompt and honest service. Did my Carefree 10k service. Great customer service Thanks Debbie

Went to this Carmax off of an advertised vehicle. Vehcile was as advertised with no hidden charges or add-ons. We wanted to look at others and the salesperson walked us through all available vehicles. We ended up wanting to see one at another Carmax They set up arrangeents and we went to the other Carmax and purchased that vehicle. Both dealerships were very helpful and courteous. Price was better than other dealerships and there was no haggling. Actually a very easy buying process. I have not found a better price at ay other dealership in the area.