Used 2022 Volkswagen Tiguan 2.0T SE R-Line Black for sale near Berkeley, IL

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Great dealership and more importantly, great customer service. City VW of Chicago is the place to buy your next new or pre-owned vehicle! I found myself in a rush to buy a car and I wanted something reliable and within my budget. Ray Cotto helped me get into a fantastic pre-owned vehicle that I feel great driving and was at my price point. Ray spesifically has helped Me and my family I have bought 11 cars from this dealership over the last 12 years and we have all been extremely satisfied. City VW Chicago cannot be beat! Thanks to Tim, Ray and the entire team.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

First of all, I appreciate Brian being so kind and nice and explaining in detail. It was a great experience

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

Mario is truly an exception to this business. He treats you like a human being and turns this whole process into a nice and easy one!

2022 SEL R-Line I see the other negative reviews which is unfortunate but I have not had one issue with my 2022 Tiguan. I purchased in October 2021 and have enjoyed the car since purchase. Well appointed with all amenities that come with the Audi Q5 which I was also considering. I went with the Tiguan because all you’re getting with the Q5 is the clout. Long distance driving is amazing as the car basically drives itself. Perhaps I got lucky but I’ve not experienced anything negative so far. Would highly recommend.

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

Great sales and finance service and great customer service at the service department when my car is in for service.

Wisam and Mostafa were patient and explained the features of all the vehicles we were considering. We test drove 3 different models before deciding on which one to purchase. At that point, Sadi walked us through the finance portion in great detail with professionalism and patience. Excellent dealership!

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

If you are in the market for a new car, make sure to go see Mario!

Just got our first Lexus, the whole process was very smooth with no price haggle. Robert Pesce was immensely helpful, he understood what we were looking far and we were able to get the right vehicle in a short time despite it being in high demand. We forgot a few things in our old car that we traded, Robert mailed those to our home. Very happy and satisfied. So immensely grateful to Robert Pesce for his kindness.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints