Used 2022 Volkswagen Tiguan 2.0T SE R-Line Black for sale near South Valley Stream, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Alex was great and was very accommodating. Helped quickly fix my issue and made sure everything was taken care of. Thanks again!

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

From the moment we entered, it was exceptional customer service! We did not come in expecting to leave with a car, there was a sense of urgency created without being a pushy sales man everything was extremely genuine and honest!!!! New car and a great deal Inki and Angelo went above and beyond to make sure we were taken care of. We are now family for life, my husband and I are forever grateful. This by far exceeded any car buying experience my husband an I have EVER had. Not only was it a great experience it was also our sons 6th birthday and he is quite excited and happy with his VW he's quite the car connoisseur. I guess it's true what they say, Third times a charm!

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

Andrew Kovach was top notch! He worked with us in a very professional manner and never pressured us into a deal. No harassing calls. No hidden fees. No stress. From beginning to end it was a great experience. Angelo was very knowledgeable and more importantly...listened!! He didn't try to oversell us at all. He understood our budget constraints and eventually worked us an even better deal than he was originally proposing. It was just something he was able to work out because of a new month promotion he could take advantage of for us. We had already agreed to the proposed deal. This was just an added that he could give us that he did not need to do. Louis was very helpful and knowledgeable as well. He is an exceptional asset. He was very professional and eager to help. Jade was also terrific. She explained everything in detail and was super pleasant. Even after we left and came back on Sunday when Andrew was not in, Angelo Alexiadis greeted us and quickly and easily took care of a couple of small issues we had. Amazing all around!!

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

My lease was now up and after doing research, I decided to go with Volkswagen. Li Tang from Volkswagen bayside was very knowledgeable and WONDERFUL. He made my experience in the dealership a pleasant one, Jade B. In the finance department also deserves 5 stars. My first experience with paragon Acura left a really bad impression. I definitely would recommend Li and the people from VW Bayside to friends and family.

2022 SEL R-Line I see the other negative reviews which is unfortunate but I have not had one issue with my 2022 Tiguan. I purchased in October 2021 and have enjoyed the car since purchase. Well appointed with all amenities that come with the Audi Q5 which I was also considering. I went with the Tiguan because all you’re getting with the Q5 is the clout. Long distance driving is amazing as the car basically drives itself. Perhaps I got lucky but I’ve not experienced anything negative so far. Would highly recommend.

Li Tang’s straight forward transparent sales approach made the leasing of my new 2021.5 Volkswagen Atlas SEL Premium R-Line an experience that will have me coming back again. Mike Gao’s delivery of the car was professional and extremely detailed as well. Thanks Li !!

Matt is one of the most dedicated, responsible, reliable, and professional people I have met. He is an amazing person with a great personality and a big heart. Moreover, he is attentive and has the rare ability to really listen and hear the customer's preferences, and makes sure to cater to them perfectly. He will go above and beyond for his customers, going out of his way to find and deliver our dream car from the Bronx in the span of a day. I was very lucky to be in his hands through the whole process. I had a great experience and I consider myself extremely lucky to have been in his hands.

I was very happy with this dealership. Each member of the staff from the receptionist to the sales staff to the finance manager was friendly and professional. We were some of the first customers after they began fully opening after the pandemic and the dealership took measures to make us feel safe. Kudos to our salesperson, Chris Harper and his manager Mo. It was worth the hour drive to purchase our used Beetle.

This is the 5th car I buy from major world, was a nice experience even tho we always wait a little long, Arturo was our salesman and he wasn’t great, I recommend him if you come to major world

Just had my VW serviced here and it went as smooth as could be. Thanks to Edward for all your help!!

Had a great experience at Deluxe auto sales. They have a wide range of inventory with great car selection! And the cars are in mint condition! Matthew assisted me with my purchase; and I am a very happy customer! Will be returning in the future. Thank you Matthew & Deluxe auto sales team.

Micheal was very helpful. He was was straight forward. He has a no pressure service approach to sales. He was even able to facilitate DMV registration to facilitate planned interstate travel.

What an outstanding experience buying a car from this dealership. Michael Colella is beyond excellent. He made buying a car a very pleasant experience. Words are not enough to summarize my satisfaction. Greatly recommended.