by Jessie J Rott Photography from Colorado springs, co
October 2, 2017
Jeff is a great salesman he is right to the point doesn't beat around the bush or try and lie about a price. I would buy another car from him any day of the week he makes the experience very enjoyable.
Quentin!! You surpassed my expectations in every measure possible as a sales person!! You are great at what you do!! You took the time to get to know me and you accommodated me based on my needs and past car buying experience! Quentin is one the best sales people I've ever worked with! He is very knowledgeable, patient, attentive and most of all personable! If you're looking to buy, he's your guy!! Oh, and this is my THIRD new car purchase from these guys!!!
We just bought a 2012 Acadia from Eddie. It was a great experience. Eddie was quick, knowledgeable, and very friendly. We also had to bring kids with us and the staff was excellent with finding things to help entertain them. I???d highly recommend Rocky Mountain.
I ended up not buying a car from the dealership, but the service I received from Justin and Brian was excellent. The no pressure, no nonsense approach to the buying experience is refreshing and pleasant.
If I were looking for a used car again, I would choose Echo Park first.
Have to say pleasantly surprised with customer service when I brought my passat in for an oil change. Mary Gillespie wasted no time checking me in while multi tasking and providing great customer service.
Go to Doug at Mike Moroone’s VW for your next car!
by Justine Nardone from Monument, CO
November 5, 2018
Doug was pleasant to work with from the moment we arrived. He assisted us in searching for the best car for our family at the best price. It was an extraordinary experience and I’d be happy to recommend this location to others!
Jeff, Brett, and Jasmine were incredible! Very welcoming, informed, and down to earth. Not pushy but great sales people. They helped me stick to my budget and meet all the requirements I had for a new car. Took the anxiety out of making a major purchase. They also had great finance staff (Hoss), and Deon with All State saved us tons on our car insurance. Also, as recent transplants to Colorado, they gave us tons of info on the area, what to do, neighborhoods, etc.
Thank you Bob Penkhus Mitsubishi!
Because we live three and a half hours away, we did not get our car in for it's 40K service and were over on miles. Chris made a call to Volvo and was able to get the service covered. He kept us informed as service was performed. He certainly went the extra mile in taking time to chat with us on a personal level. It is always great to feel you have a friendly contact. Even though it has been a year since purchase, our sales person, Juan recognized us right off as well!
Already knew exactly what I wanted, didn't even need a test-drive. Worked with the personable and professional Pat Bains. The finance guy, Mike, tried to sell me several extended warranty plans, talking really fast while drawing arrows all over the page--very confusing to say the least. I declined. Glad I paid cash so I didn't have to endure any more of Mike.
A little over two months ago, I started down the road of wanting to purchase a new VW Alltrack. As this was a vehicle I plan on keeping for quite some time, I wanted a specific model with a exterior / interior color combination and a manual transmission. I tried researching a number of dealers across the state and was unable to find what I wanted. I contacted Mike Maroone and got myself paired up with Doug Ousler in the sales department and experienced a very pleasant and low pressure test ride on a similar vehicle they had in inventory. I explained my situation and what I was looking for to Doug and his sales manager Matt. They went above and beyond to locate the vehicle I wanted while it was still in transit from the factory. It was actually slated to go to another dealer in Denver. Doug stayed on top of things and, assisted by his manager (Matt), worked a dealer swap. Doug followed through on the delivery right up to the end and did exactly what he said he would. In the end, I received the car I wanted for a very reasonable price. I can't remember ever having a better car buying experience. These guys are awesome!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.