My best friend lives in Reno and she is always looking at new cars – she needs a newer one. She would look more often and more seriously but she is so uncomfortable dealing with the high pressure salespeople and the dealerships they work for. For that reason we went new car shopping together. I went along to give her more confidence and look out for her interests. Mercedes Benz was #1 on her list but she still felt intimidated. We were very pleasantly surprised to find how fast, friendly, and professional everyone was in helping us get a great price on a new Mercedes! Tom Diefendorf answered all our questions and made us feel at ease. He was intent on making sure we were treated like royalty and we certainly were impressed with his knowledge and enthusiasm for Mercedes Benz, AutoNation and the dealership. Our sales Associate, Scott Ratfield, was great! As usual, my friend dreaded dealing with Finance. But, dealing with the Finance Manager was an unbelievably pleasant process, My best friend has purchased new BMW's, a Lexus, and an Audi in this area and NEVER has she been treated so well until today. Tom Diefendorf and his team made this experience very simple and easy. She will be continuing to do business with Mercedes-Benz of Reno in the future, as well as we will be recommending Tom Diefendorf and Mercedes-Benz of Reno to all of our friends and family. Thank you for making our day a huge success!!

Excellent Midsize SUV

by Mrs. Kim from PFLUGERVILLE

April 10, 2019

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

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Used

2020 Volkswagen Tiguan 2.0T S

2,920 mi.

$24,995

GOOD DEAL $1,321 Under

LOCAL HOME DELIVERY

VIRTUAL APPOINTMENTS

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Lithia Volkswagen of Reno

Authorized Volkswagen Dealer

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First Subaru Service at Lithia Volkswagen

by Colleen Santor from Reno, NV

November 6, 2018

4.9 (300 reviews)

We tried to get servicing at Subaru for my 2017 Subaru Outback but after being unable to schedule online and no one calling back after speaking online with representative we found out the service could be done by any Lithia service center. Called Volkswagen and they were able to get the service done on the same day. Stephanie Bourquin Clarkson was instrumental in assisting us with getting the servicing and Richie, Carlos and Brenden all were so helpful and great in expediting the service appointment. It only took 1 hour for the oil change/filter change, tire rotation and they also washed my car. Will definitely come back for servicing.

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Used

2018 Volkswagen Tiguan 2.0T SEL Premium

HOT CAR

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Lithia Volkswagen of Reno

Authorized Volkswagen Dealer

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Great Service !

by Renda from Reno

December 3, 2018

4.9 (300 reviews)

Took my vehicle in to service when they were busy... Very polite, wish all dealership service departments treated there customers like this service department treated me. Recently moved down from Oregon and did not know any reputable dealers. I would highly recommend this service department. ! ! Thank you

S.E. TIGUAN 7 passenger

by Theshockingtruth from Tarpon Springs, FL

March 31, 2019

This vehicle was purchased by my wife, for my wife, then she gave it to me. Haha. Wasn’t my pick and admittedly different from my previous vehicle (v6 pilot) truly- I average 24-25mpg and these days that adds up to roughly 33% of my payment covered by the gas savings alone, and I’m always first off the line. She’s quick when you stomp on the gas. Smaller yet the seats feel roomier. The back of the seat is heated as well as the seat on the S.E. model which is nice. Sorry VW because I’ve been talking shnit for years but thanks to a series of my wife’s co workers buying VW’s, I negotiated an amazing deal and I’m happier than I’ve ever been with a car purchase. Now let’s see how you handle the test of time....

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Used

2016 Volkswagen Tiguan SE

19,780 mi.

$18,998

GOOD DEAL $1,289 Under

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: FWD

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CarMax Reno - Now offering Curbside Pickup

Wonderful Experience!

by Maureen S from Sparks, NV

December 3, 2018

2.5 (6 reviews)

I was looking to replace my Saturn but had no idea what type of vehicle I wanted. I dread car lots, pushy sales staff and haggling on price. CarMax is different and a joy to work with. After checking out over a dozen different makes, models and features on their lot, I zeroed in on a 2015 Subaru CrossTrek. My brother checked the mechanics and after test driving we both felt this vehicle was a perfect fit for me. CarMax is unique. There is no pressure in purchasing. Rick Baker was excellent in answering our questions, helping with paperwork and providing me with 1.95% financing. Outstanding! I would definitely purchase another car here.

Beautiful and Comfortable Car

by NoraO from Chicago, IL

April 10, 2019

I can't really touch too much on reliability, because I have just purchased this about 3 weeks ago. It is a very comfortable car and I am finding that there are tiny things about it that have just been such conveniences. An example would be that it has many compartments for item storage, and they are textured (lined with rubber or something), which keeps my stuff in place due to the friction. It seems like almost every piece of this car was built smart, and has more functions than you'd initially think. Another thing I really appreciate is the lumbar support settings for the seats - totally customizable. Also, the heated area of the seats includes the lower back, which has been so nice (not to mention, many people who get in my car say that they are the warmest heated seats they've ever sat in).

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