Used Volkswagen Touareg for Sale

My husband and I have bought numerous vehicles from Alexandria Volkswagen and this last experience on Saturday, 10/28, was just as great as all the previous experiences we've had there. Our sales representative, Brett, was so patient with us as we looked at and questioned him on several different vehicles and drove two different ones. He spent a lot of time walking us through options, financing, and with our trade-in. This was the second vehicle we bought with Brett, and I would definitely recommend him to others. Shilo and Ene were also great while talking numbers and reviewing multiples buying and leasing scenarios. Everyone at the dealership was pleasant and helpful.

I bought a used 2017 VW Touraeg when looking at several SUV's in the price range...the VW has more standard features than any other car in that $27k - $35k price range. Plus the car is so heavy but handles like a little compact car...I owned a 2011 Chevy Suburban and it is every bit as heavy but nimble as the 2006 Pontiac Torrent I owned too.

My husband is a Vet we went through USAA with Carfax. What a great experience. Mo was so helpful with information on Trucks and what type would be best for what i needed. I give Mo so much credit in handling all my questions. I never visited their facilities, nor did i test drive the truck, I know you all think I am crazy, but i believed in the dealership and researched the truck history and asked questions, so that i was conferrable in purchasing without doing what normal people do. My family thinks I am crazy, but Mo states if ever i have any problems contact him and we will figure it out. My Truck will be transported to me and i am beyond excited. Thanks for all you help Mo

It has enough room that I was looking for. Love the heated seats. Love how the back seats fold all the way down. There plenty of room in the back to put sruff.

Post Office Box ### Washington, Virginia 22747 October 28, 2016 Mr. Fawad Osmani General Manager Rosenthal Fairfax Volkswagen and Volvo 11050 Fairfax Boulevard Fairfax, Virginia 22030, My dear Mr. Osmani, Please excuse the delay in getting this letter to you. It should have been sent immediately after our last conversation, however due to the injury I suffered at work earlier in the year I have had two surgeries on my left wrist and I have been in a cast. The surgeries made me realize the dereliction of duty in not getting this letter of deep appreciation to you. When I entered your facility on July 3, I had not intention of making any decisions on my lease. Fortunately the timing was perfect in that I was able to visit with you directly. It is often said that purchasing a new car is an event that most people put at the top of their ???unpleasant experience??? list. It has been eight months since the accident and resulting injuries at work and I was dreading having to go through the lease renegotiation process. I appreciate the manner in which you gave me your complete attention and I quickly realized I was comfortable in our discussion and the numbers you were showing to me in regard to the lease and a 2016 vehicle. I also appreciate the information you were showing me regarding the TDI legal issue which affected my 2013 vehicle. Thank you for your honesty not only in word, but in deed. You showed me exact numbers and costs and were so instrumental in an easy and enjoyable transition. On top of all of your incredible assistance, you went to bat for me with Volkswagen Credit Services and were able to persuade them to waive the ???excess wear and use fee??? of $495.00. I almost fell off my chair when I heard that terrific news. Thank you again. You are indeed a 5 Star gentleman who went out of his way to waive those fees that totaled $845.00 (wear and use/disposition fee). I am so pleased with my new Jetta and I thank you for you help in every step of the transaction. It will always be my honor and pleasure to recommend Fairfax Volkswagen and I have already shared this good news with many of my friends and relatives. Mr. Osmani, there are just a few simple words that describe my experience dealing with you and your fine dealership, and all your staff: Thank you for your kindness, integrity, and honesty. Nothing more can be said because each of those words exactly conveys my appreciation to you and for you. Yours very cordially, Paul E. Hagstrom Note: In the parking lot at work someone did something to create three tiny scratches in the rear right fender. There are no dents. Please let me know the best way to handle this. Im sure it is best not to contact my insurance so I expect to pay to have these tiny dots removed. It bothers me not to drive my white beautiful Jetta in less that perfect condition.

I was leaning toward a VW or Honda SUV but did not need a 3 row version. The Atlas and Pilot were just overkill and the 4 cylinder Tiguan and CRV (hate the CVD Transmission) just didn’t work. I was able to find a latest model Certified Pre-Owned Touareg with almost no miles. What a great vehicle. I really like the drive system (previously owned a VW Syncro), build quality and features. All those things I never thought I’d need but now wonder how I lived without. Only drawback is 22MPG but that is really not unexpected in a large vehicle. Very happy so far.

Several outstanding employees at Fairfax Volvo helped resolve a difficult situation I was having with my vehicle. I had a 2015 Volvo that was purchased at Don Beyer Volvo in Winchester, VA. Over the past couple of years and particularly the past couple of months, the vehicle had multiple issues. As soon as one issue was fixed another arose. Rachel Voelker was absolutely wonderful in trying to get the matter resolved and always kept me informed about what was going on with my vehicle. She was always positive and ensured me that they would get it right. Due to having to be towed a couple of times ???after hours,??? other service department members, such as Melvin, took my calls and made sure a tow truck got to me as soon as possible. With the repeated issues, the service manager, Will Winston became involved and worked with Volvo directly to inform them of the situation and advocate on my behalf. He promised me on our first phone call that Fairfax Volvo would ???make it right??? and they followed through on that promise. Due to the unexpected repairs needed on my car, I had to replace it in order to have a safe and reliable vehicle. When I purchased my original Volvo, I thought I would keep it ???forever??? and financed it longer than I normally do. As a result, I was horribly upside down in the vehicle. Will worked with Jonathan (new car sales manager) to come up with a fair and honest deal on a new Volvo in an effort to correct the situation of the lemon Don Beyer sold me. I want to personally thank Jonathan, Will, Wayne Smith and Glester Johnson for going above and beyond to help me get out from under that vehicle and get me into a new Volvo. I have the utmost faith that this Volvo will be my car for many, many years to come. Thanks to your staff for answering all of my questions honestly and making that five-hour process not as painful as it otherwise could have been. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Fairfax Volvo.

I purchased this vehicle brand new online 6 states away, flew there and drove it back home, I have 2 200 miles on it, so far, it is a real pleasure to drive, acceleration is very good, torque is amazing, gas mileage up in the 30's on hwy, or better depending on driving, 740 miles on one tank easy. It is a very smooth and quiet ride, the soundproofing is very good, cool factor is that you dont see too many on the road, it feels like it is glued on the pavement, corners like a dream for 2 tons +, truly, what a car! Now for potential buyers understand that you are purchasing an older vehicle, check windshields with fingernails for scratches from storage, I guess (had to replace mine $800) before buying as it will not be covered by warranty. The parts have to be ordered , often from Germany, because it is a somewhat rare car, to consider if you break down have to wait for parts and only have 1 car. Other problem I've encountered is dealership lack of knowledge about the Touareg at least at VW Milwaukee North, where they wont honor the factory warranty I was told it was expired! Make sure to use your vin # when ordering parts . I have no regrets so far, just a few minor glitches to take care of but way worth it, I hope I'll get years and miles of enjoyment.

This review is in reference to Volkswagen dealership located in Fairfax, VA and managed by Fawad Osmani. On January 3rd, 2018 I had the pleasure to walk into this dealership and received service by Fawad, Wes, Alaa, Amer and David and the staff exuded professionalism and superior customer service. Keep in mind, I delayed purchasing a new car for many years solely based on all the horror stories I have heard from others on purchasing vehicles, and having to deal with car salesmen. I have to say my experience at Volkswagen dealership and under Fawad???s watch left me leaving the dealership confident and had no doubt I made a great purchase that suit mine and my son???s needs. Fawad taken a good amount of time to explain the difference between financing and leasing a car. Fawad was able to breakdown the cost and explain every moving part of the deal. Because of his thorough explanation and based on my needs and wants, I confidently chose to finance the car, in addition to purchasing a 10 year warranty and 5 year maintenance plan. Wes taken the time to escort me and test drive the car. He patiently explained to me and on a very high level on leasing a car may possibly be beneficial to me since most of my driving will be local. Wes also explained different features the car model include and most importantly discussed the various safety features for that specific car model. Another staff member, Amer patiently explained and showed me every feature the car included as well. David assisted with the financing part of the deal and explained to me the next steps to seal the deal. He also patiently explained to me that I would need to purchase full coverage and can easily update via car insurance???s internet site. Which I have done so just about 20 minutes ago before composing this review. I highly recommend and without reservation to potential clients to browse/shop for a new car at this dealership. Fawad also manages Volvo and Honda dealerships in the same location.

I appreciate the design philosophy of VW. Clean and functional. Real German quality of fit, finish and materials. Good value for the quality of vehicle.

I was looking for a small used low mileage SUV and made visits to many car lots. Nothing really caught my eye and then I rode by the old Motor World car lot. I had noticed recently the lot had new ownership and really nice cars on there lot. I went home and researched there website. I found (4) used Mitsubishi's all with low mileage. There website gave excellent information on these vehicles along with detailed pictures. I then went to Motor World a couple days later and drove (2) of these vehicles. The buying experience was simple as there vehicles are priced to sell at a fair market value. My trade in process was simple as we settled pretty much almost on what I wanted on my trade in. The SUV was prepped and delivered on the day promised. I couldn't have asked for a better buying experience, as there was none of this going back and forth on pricing. My sales lady Debbie and the owner also couldn't have been nicer. The lot at Motor World has in my opinion many excellent low mileage vehicles as well as some very nice higher mileage vehicles. Thanks for the great buying experience Motor World. Michael Locke

This car is my dream vehicle. It exceeded my expectations of what I would ever own. Of all the vehicles I've driven or owned it is the most comfortable and easy to navigate. The fact that it's got a diesel engine is the highlife of everything. Thank you Volks Wagon!! I ???you!