I found honest, ethical, professional and courteous people at every position at the Joseph Dealership. If you need your faith in car dealerships restored go to Joseph Volkswagen of Cincinnati. I purchased a used vehicle at Joseph and it was the best car purchasing experience I can remember. I got a great deal and a great warranty at no cost with the purchase.
I was travelling to Cincinnati on business and I contacted the dealer about a car in their used inventory. They were prompt in a return contact, kept the vehicle reserved for me until I arrived some hours later, and gave me great attention during the test driving phase of the experience. I had limited time and they were VERY good about making quick work of negotiating a fair price, getting my paperwork done, and getting me out of the door in my new car. From top to bottom, everyone worked hard to make sure I was happy with my purchase and the sales manager and sales person even helped get the car detailed before I drove it off the lot. I could not have been more pleased with my experience. This is a dealership with people willing to go the extra mile!
My credit is certainly sub-par and the sales people and finance department was able to not only get me approved but, was capable of getting me approved for exactly what i wanted at the payment (and APR) that works for me.
This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
Working with Tony and Jeff was a wonderful experience. I was very comfortable and felt like I was sitting there with a friend. They treated me like a person and not just a potential sale. I have never felt so satisfied after buying a car. I would recommend them to all of my family and friends.
Chris was so easy to work with. I was selling my VW GTI and they offered to buy it from me. Chris made it a painless and seamless transaction. I would definitely recommend this dealership and any of their sales staff.
Justin spent 3 hours with me today looking at 4 models of VWs. He took the time to get to know my needs and find the best fit vehicle. He also knows not only about VWs but how they compare to other cars in the market. He also has some pretty impressive friends, but that's another story. If you are in the market for a VW please ask for Justin. He will treat you with respect and empathy both not always found in the car buying experience.
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
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