Alex M. made my buying experience a happy one! I hate shopping for cars. I bought my last car from him as well...No pressure... just a wonderful gentleman sharing knowledge and trying to meet my needs! It's not just about buying a car, it's about the customer service following the sale! Alex is always there for me...I am not real good at using all these new whistles and bells and have stopped in many times for guidance! After my oil change, Tony, a service advisor, sat in my car and explained things I did not understand as well! This dealership is a welcoming place! No pressure...Just lots of integrity and a sincere care about people! The staff is wonderful...Best wishes for much continued success Buffalo Audi! I love my Audi 4!
Great acceleration, quiet ride, glued to the road
by Fred Flintstone from Portsmouth NH
December 21, 2018
Good leg room, tight turning, stylish look, 32 mpg on highway, fits my long skis in back , my mechanic loves the car, peppy acceleration.
Our service could not have gone better. From dropping our vehicle off to picking it up after our service. Friendly and knowledgeable staff throughout the entire process.
Great car, fun to drive and excellent mpg
by Sab0710 from North Las Vegas
December 26, 2018
It is a great car. It's the TDI model so it's diesel which makes it excellent on mpg which is something like 45 mph on the highway. The Turbo gives it very nice HP with great acceleration when you need it, the SEL model also give this Jetta all the "bells and whistles" love the heated leather seats, dual climate control, back up camera, GPS, moon roof, etc all in all its a very nice car the only Con would the engine is a little louder than id like but really not a problem at all, it is a diesel so the engine sounds like micro semi truck engine .
I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!
Highly recommend the VW Tiguan
by MarianneM from Waltham, MA
October 22, 2018
Have always owned a Volkswagen. I love the Tiguan, and I received regular compliments on the style (both interior and exterior) as well as the comfort of the ride. So much fun to drive.
Great dealer. No complaints. Will but from them again when needed
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Very friendly but couldn't work out a visit. They were able
To help me out over the phone since I live so far away and. It waste my time with a drive in
The perfect car
by MT from Glendale,NY
October 8, 2018
The overall quality of the car is fantastic. This is the best car that I have driven. It drives smoothly with no problems. I am so happy to have this car because I drive everyday and gas mileage was an issue on my old car. A full tank of gas lasts me Atleast 2 weeks and i think that’s great for how much i drive.
Once I got through the "Customer Service" group that answers calls and emails sent from listings here and got to an actual salesperson, things went great. It took to get to the third one who would be responsive and actually get me to someone who would sell me the car.
Stuart Cooper was great to deal with and I would recommend him to anyone thinking of buying a vehicle from this dealer. Once he and I were working together the transaction was super smooth, easy and he kept me well informed with regular communication. A+ for him!
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
Adam was very genuine, helpful and informative. Unfortunately we weren't able to close the deal due to my short credit history and lack of a cosigner, but my experience at northtown was great. Nice selection of cars, nice facility. Ask for Adam!
No major problems
by Joe from San Antonio texas
January 3, 2019
I feel that this car is great for the money, it smooth fast comfortable quite and has nice features such as back up camera and nice touch screen.
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Great choice for me!!!
by Math teacher from Ft. Myers, Fl.
December 26, 2018
This vehicle has great interior space, a lot of get-up-and-go for a turbo 4 cylinder engine, a grownup design and all round good fuel economy
If it was possible to give 6 stars I would!! From the customer service to the repairs provided I was thoroughly impressed with this Volkswagen location.
New To VW and think we’re gonna like it
by NewVWdriver from Edmond, OK
December 27, 2018
Have not had the vehicle but about a month. My wife is the main driver and really likes it. I have driven it on several occasions and enjoy driving it. Interior is nice and appears to be of good quality. Not sure about the auto engine off at stops. It is a little jerky when it comes back on, but this option can be turned off. Even with it off, the car has immediate sensitive acceleration, but this may be something I’m just getting use to and will adapt to it. Overall very satisfied.
Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ✌
Gorgeous inside and out!
by Happy Camper from Minneapolis, Mn
December 24, 2018
Quiet, responsive, intuitive, luxurious! I have had other SUVs before, but this one is by far my favorite! The interior like room is phenomenal, and the third row seats work well for the largest of men.
This was such a great and quick experience! They really took care of everything I wanted. I would recommend them to anyone. Give Greg a call!
Luxurious Car without paying Luxury $$$
by Ryan from Austin
December 25, 2018
Once I had reviewed this car and analyzed it online, I knew this was the vehicle for me. Competitively priced with the cars in its class, the 2018 VW Tiguan SE in Habanero Orange will have heads turning and praises galore. It's exterior will have people saying how the color goes perfectly with the body style of the car. As far as the interior, people will think that it's a compact. But it's the compact car that's not so compact. When you actually enter the vehicle, you see that the length on it is the longest in its class and the width and height of the car is only about 2-4 inches shorter than the average mid-size SUV. Likewise, with the ability to switch in-between sport mode, you'll have yourself thinking you're in a race car. Did I mention the 4 cylinder engine and great gas mileage this car provides? Also, there is the 8-inch touchscreen that is so sleek and functional that you'll never need to look down at your phone while you drive again. The car is a fantastic one, great value for the money. I haven't looked back since my purchase!
I had my front headlight replaced with other basic maintenance on my 2017 Tiguan. I was in and out in less than an hour! The staff were great and knowledgeable. I would definitely go back!
Most Reliable I've owned so far
by Paceman from Eagle, ID
October 28, 2018
I purchased sight-unscene; 148,000 miles and all. But the TDI is what sold me, and I'm so far grateful for the purchase. I've already put 3,000 miles on it (only owned for 6-weeks), but no issues so far, and I'm getting 35mpg average (most of my driving is city). Excellent car.
#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach
Impressive small SUV type car!
by S Wonder from Denver
December 6, 2018
I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!
After looking at Westherr and a few others, I went to Cappellino to look at a truck. The salesman Mike, was very pleasent to work with from start to finish. His customer service was what brought me back in to drive the truck again and to purchase. Not once did he push a sale on me, and I feel that’s very important.
This car is so much Fun to drive!
by Cycle craze from Valencia, CA
November 24, 2018
This car is great for the price you pay. It comes with all sorts of upgrades standard with the base price. I would recommend this car to everyone.
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