David Sudderth and the team at Commerce Chevrolet Buick are the best. From finding my Infiniti FX35 on Cars. Com, contacting the dealership, arranging financing, and prepping / delivery of my vehicle, David and his team made this the most pleasant car buying experience ever !
I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
Amazing customer service from start to finish...hands down. I went there to just test drive a car and left that night with the car I loved. I'm very pleased with the entire experience. I would highly recommend Southwest Kia in Rockwall to anyone. Go see Jim Johnson...heck of a guy! Thanks Jim!!!
We just bought our 2nd vehicle from these guys. After we bought our first car from them they had a new customer for life. Mauricio, Joey, Jim Johnson, Bailey, and last but not least Gary Wells are the best group of people that we have ever had the pleasure of working with, and I will never go anywhere else. You would have thought we had bought a one hundred thousand dollar car the way they treat us.
Just completed another excellent service visit. While there are some new faces, the level of service and commitment to the customer continue. Welcome to Service Advisor John, and another big thank you to Selby Fuller and his parts and maintenance team!
I had a wonderful experience at Southwest Kia. The personnel were kind, informative, and helpful. This dealership makes the car buying experience joyful. I got the Vehicle I wanted at the price I wanted. They really went the extra mile for me. My sales representative, Jim Johnson, was excellent. I would recommend Jim and the dealership, in fact a already have.
Southwest Kia is a great dealership to do business with. I have bought many kias with a dealership closer to my home but they couldn???t provide the quality of service that southwest kid does this is why I have bought my last three Kia souls from them and will continue to do business with southwest Kia exclusively
Bought a used Ferrari 458 Italia, mainly dealt with Shawn wa
by Doc.ferrari from DealerRater.com
November 10, 2018
Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know regarding car such as Navigatiin , year of manufacture label etcetera
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
Excellent service! Eric and Jimmy are the best! Recommend Brittain to service all your needs from service to purchase of new vehicle. This is the only dealership I trust for all family and business vehicle needs.
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