My name is christian Cantrell I have been in the market for a used truck so I came in and Austin craft helped me so much he was so friendly and polite really felt like he cared what I wanted and told him and I we were able to talk and work out a great deal
After being extremely indecisive about which car I should get, I decided to try Audi. As I explained the specifics for what I was looking for, Austin Craft was friendly and extremely knowledgeable and recommended I test drive a Q7. I fell in love with it. He really knows what he’s talking about and would recommend his advice to anyone looking for a new or used vehicle.
Great service. Austin was very helpful when I was doing my car search. Best salesman I have ever interacted with. Will recommend Austin to any of my friends looking for a new or used vehicle! Way to go Austin!
Austin Craft at Audi is who you want to talk to!!! I came in to look for an used car and Austin Craft and the Audi team went above and beyond to show me what I was looking for. Not only did he find what I was looking for, but he gave me options of all kinds. Everybody was incredibly nice and I had the best knowledge in the car business. Best experience EVER!!!
Like most consumers in the market for a vehicle, I’m always apprehensive when purchasing a new car. My experiences with car salesmen in the past has been fraught with charlatons, hard sellers, & dishonest opportunists. In the market for a new A8 & spoke with Austin, what a great experience. He was very knowledgeable, helped me find the right car for my needs, and was very respectful throughout the entire process. I used to think that car salesmen were all of the same cloth, but after spending just a half hour at this dealership, I see my opinions are just stereotypes based off bad experiences. Great employee. I plan on getting my new vehicle from Austin very soon.
Austin Craft made the shopping experience better than I’ve ever had. He was nice, polite, very knowledgeable, just amazing! I never thought car shopping could be pleasant, nor a salesperson actually not making me feel cornered or taken advantage of. I stopped in to look around for a new or new to me vehicle. I’m planning on coming back soon to purchase! Don’t got to anywhere or anyone else! I’ll write another review once I’ve got my new car!!
Been working with Austin for a while on an A5! He’s been very patient with me in my search to find the perfect one. The store is absolutely gorgeous and very modern compared to all the other dealers in town. Great place to shop!
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
George Jones was the most kindest sweetest salesman I have ever meet. He was very patient with us he took time to get us history on each car we had interest it was a surprise car for our son and George helped us make that surprise a wonderful day ! Thanks again George
My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.