No pressure process, Ritchie responded to my inquiries very fast and professional. Good value on the car with fair trade in assessment and clear with answering my questions. Title transfer and financing process was as painless and fast as possible, would definitely shop here again.
I felt from the first phone call I was dealing with a straight shooter , and I was right . Kevin could not have been more honest or accommodating. A hard thing to find at any car dealership anymore. In the future I’ll be living in NC but would check 905’s inventory before anyone .
When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
Working with Huber’s was incredibly easy, and well worth the 5-hour drive. They went above and beyond and more than you’d ever expect from a used car dealer to make the Q7 we’d been looking for absolutely perfect and in tip-top condition.
Eric was incredible, making sure everything on the vehicle was just right and that all the paperwork was ready to go when we got there to pick it up. We look forward to working with him/them again when the time comes to buy another car.
Ryan was great I had an issue with my credit and I needed time to work it out Ryan and his team held the car for me for over a month. Tell me what other car dealer ship would do that? I had a truly awesome experience and would recommend them highly.
From the 1st phone call to signing the paperwork and finally picking up the pre-owned certified Audi, I was extremely comfortable with the entire experience and transaction. No games or manipulation with 2 way respect and candidness. Ended up with GREAT value and will navigate this pathway again for my next vehicle for my wife or myself. Highly recommend to take the trip to Ephrata.
I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
Best buying experience of my life, period!!! Internet sales rep Casey Lindsey and sales manager Jason Russell were extremely professional, friendly and made me feel like family the second I stepped foot on the lot. Their price on the vehicle I wanted was already 800 dollars under KBB fair value and they even worked with me to get me lower! That's unreal considering they were already under KBB's fair price. I shopped around and researched market pricing on the vehicle I wanted for 2 months and was meet with disappointment from 6 other dealers. Needless to say we closed the deal in about a half hour, that's including the test drive!!!!!!
I would give 6 starts to this dealership if I could. You can shop around if you want, but Hondru will be your last stop for your next vehicle. I can't thank Casey and Jason enough for all they did to get me in my new vehicle!!!!!!!!! I love the vehicle and everything about my buying experience at Hondru. Other dealers should take notes, this is how it's done.....
Joe, Henry and Fran went out of their way to make everything perfect!! I have to start off by saying this was a journey I’ll never forget!! It started in Florida where I’m from and I was originally going to buy a car in Atlanta. However, the car in Atlanta was not the car promised to me over the phone even through pictures and videos. I was so upset because I sacrificed leaving my family for this car. I immediately picked up the phone and called Ridesmart Auto which was my plan B. Joe answers the phone and I begin to tell him what my current situation was and how upset I was, he first called me down and when I was able to get back in a normal state of mind we began talking about the car he had in stock that I was interested in but I was very cautious because of what I just had gone through. He reassured me that the car was exactly what he was describing and for some reason I trusted him and I believed in him just by the nature of his voice. The only obstacle now was, I was in Atlanta and Joes car was in Pennsylvania. I took a deep breath and I told him I’m on my way!!! I saddled up and 15 hrs later during my road trip there I get a phone call from my wife that my 1 yr old broke out in hives. Now what???? I picked up the phone called Joe as I’m driving trying to come up with a plan because the original plan was to trade my current car in for the ne VW and drive it 24 hrs bank to Florida the next morning after we did all the paperwork. It couldn’t be so perfect right? At this point I called Jet Blue and a buddy of mine got me a buddy pass for the next morning to fly out of Philadelphia at 9 am. Brilliantly Joe offered to send his employee Fran (which is an awesome man) to meet me when I arrived at midnight at the airport with all the paper work in which he did and worked out perfectly!!! I couldn’t thank them enough and none of this would have came close to happening if Ridesmart auto was as flexible and reliable as they were. I arrived home and finalized everything with Henry in their finance department and my VW golf TDI which is even nicer than they described in my opinion was shipped to me and I’m now enjoying it more than ever!!! I highly recommend this team and dealership and consider them fronded for life at this point. Job well done guys ;-)
I was very happy to find the vehicle that I wanted. Although the drive from Philly took more than an hour, I was happy to be greeted by the professional staff, and the condition of the vehicle is excellent. They even delivered my vehicle because it was not ready for pick-up. I was extremely satisfied with the service offered by RideSmartAuto and highly recommend it to future buyers.
Friendly courteous staff. I would and do recommend Ridesmart to my friends and anyone I talk to. Nice selecting of cars too. everyone there was easy to talk to from the salespeople to the guys washing the cars
The list price for the car brought me in. They didn't take much off, but I already felt I was getting a good value. They were reasonable and easy to deal with. I would recommend them if you are in the market for a used car. I purchased a plug-in electric hybrid and wish the car had been charged and filled with gas when I purchased it.
Every member of the staff was friendly and patient! It was my first time buying a car and I was nervous to say the least, but Henry was awesome and made the entire process as stress free as possible! My credit isn’t the best but he was still able to put me in a car for a reasonable monthly price! The whole environment was laid back and trustworthy. I didn’t feel like I was getting swindled the way I have looking for cars at other dealerships. I love my new car and would suggest RideSmart to any friend buying a car! Thanks for all your help, Henry and the rest of the RideSmart staff!
Great customer service! The entire team was polite, honest, helpful, and knowledgeable. If you are looking to buy a car at an unbeatable price from a place that has your best interest in mind, look no further than I-Deal Cars LLC. You won't regret it!
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