We went to Salem Volkswagen for a used vehicle which was listed on cars.com. The sales people were very knowledgeable, showed the proper interest in us as buyers and applied no pressure on us to buy something that day. Between phone calls, emails and our visit to the dealership, I was very happy with my experiences with them. I didn't end up buying the vehicle I went to see but would go back without hesitation if I saw something online again.
Most Reliable I've owned so far
by Paceman from Eagle, ID
October 28, 2018
I purchased sight-unscene; 148,000 miles and all. But the TDI is what sold me, and I'm so far grateful for the purchase. I've already put 3,000 miles on it (only owned for 6-weeks), but no issues so far, and I'm getting 35mpg average (most of my driving is city). Excellent car.
Very clean, very professional. The manager on duty at the time was quick and helped me feel Nd what I was looking for and the young salesman went above and beyond showing me everything till I was happy.
Good value, nice car
by MrBill47 from Peoria, IL
November 29, 2018
Nice car. Good ride, power is adequate. Economy could be better. Steering is numb but responsive ... but so is my A4. Tiptronic Sport mode is a joke ... it still shifts automatically any time it wants (or does not when it should), often taking one by surprise at an inopportune time.... in normal mode the automatic works great. Blind spot visibility could be better. Excellent value because of the carry over from the Jettra Sportwagen TDI problems.
Overall pretty good but had some trouble getting in contact and getting on the same page as what needed to be done with insurance and down payments and what not.
My top choice of SUV
by BruceC from Lawrenceville, GA
November 13, 2018
The Touareg is the best possible mixture for me. It has an excellent full time 4 wheel drive system that is smooth operating (you don't know it's there until it performs magic) and works very well for light to medium duty off-road use. It also has a high quality comfortable interior that feels more like a Mercedes than a VW. It is a quiet highway cruiser for all day trips with road noise well muted and seats 4-5 people comfortably. The styling is very clean without all the creases and angles so common in many Japanese SUVs and is fairly rare such that you don't see yourself coming down the street every minute. I have owned 3 over the last 10 years and they have been quite reliable. I purchased a new Acura RDX and had it for 8 months and it was a fairly nice car but did not measure up to a Touareg so I traded it in for a lightly used Touareg. The only downsides to the Touareg are that a) it is not being imported into the US after 2017 due to poor sales volumes and b) it doesn't get the best gas mileage. I am seeing 19-20 MPG around town and 24-25 highway which is above it's rated MPG but not as good as some similar sized SUVs.
Chris was excellent. No pressure to buy. He listened to me and found me the vehicle I was looking for. I usually drive up to Beaverton to purchase my new cars. No more. I will be back. Ask for Chris. He got me an excellent price for my trade-in.
Reliability At It's Finest
by Darakai81 from Stone Mountain, GA
December 10, 2018
Great on gas. No problems whatsoever. Very reliable. Nice cabin and trunk space. Nice solid vehicle. Just keep it serviced and you're good to go .
These guys treated me with the utmost respect.
They were honest, very transparent and no b/s.
The whole transaction took 1 hr from arrival to drive off.
I went to 4 dealers and these guys were the best.
by Scriggity from Washington, DC
December 5, 2018
This car is very reliable. It's a big sensitive to the gas pedal - slightly tap and the thing takes off. Love the leatherette interior. Keeps it very clean!
I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
by Colin Dowd from Boston, Massachusetts
December 16, 2018
You really don’t need more than a Volkswagen GTI. The performance is there with the 2.0L pulling strong and an enhancing experience can be had with the 6-speed manual. Plaid cloth seats look great and are very comfortable. Car looks great without being too flashy.
I was pleasantly surprised at the professionalism shown at the Salem BMW facility. Craig was not only extremely knowledgeable but courteous and fun to talk to. It was one of the best car-buying experiences I have ever had!! Thanks you Craig and Erin.
It is the most fuel efficient/comfortable cI've ha
by Brandon from CHILLIWACK
December 31, 2018
The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!
The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
turbocharged diesel VDUB
by kyle from Huntington,IN
August 16, 2018
This is a great car if you want to safe money and on gas in style. The Jetta sportwagon is reliable, economic, luxurious, quick, user friendl . The moon roof iss a nice touch.
Great service, done quickly, efficiently, and professionally. Thank you!
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
This car is just the right size and suits my needs. My commute to work places 500 miles a week on my car. The diesel engine gives me great gas mileage. It's interior is comfortable and I don't feel like I'm in a tin can.
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
Absolutely love this vehicle
by Justaguy78 from Kelowna BC
December 24, 2018
I should start by stating I have made some tasteful modifications to this car. Sport tunned Coilovers, ECU tune, Turbo back exhaust and an intake. This car is absolutely amazing. I'm currently making 227 whp and 267 tq on a factory clutch without incident. The 1.8 came alive with the Unitronic Stage 1+ tune and fuel mileage has actually gotten considerably better. Now getting 37mpg on average. Amazing vehicle with nearly unlimited potential.
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
i have had way to many problems with this car.
by brian N from fort worth texas
October 29, 2018
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
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