New and used 2025 Volvo XC60 Plug-In Hybrid SUVs for sale near Bellerose, NY

My husband and I have owned Volvos exclusively for the last 35 years. We've been dealing with the Glen Cove dealership in the past 4 1/2 years and found the service to be excellent. It appears that post-COVID there has been a great deal to be desired. That being said the new manager, Vito, has been informative, patient and most willing to answer my questions and resolve the challenges that this dealership has faced. I am confident that he will be the person to bring back the dealership to its place of excellence.

My wife and I spent about two hours with Dennis Romero earlier this week test driving an XC 60 and reviewing options. Mr. Romero has a wonderfully soft and knowledgeable presentation style. We did not feel pressured at all, which had been a concern going in. My wife has not yet decided whether or not to replace her existing vehicle but if -- or rather when -- we will be going back to Dennis.

Paul helped me and advised during my visit to the service department. He was very knowledgeable detail oriented and explained all very clearly. However I have a concern with the service department. When I tried to make an appointment the phones kept ringing but no one picked up. Tried to connect thru parts and sales department and it was again going to a voice mail. Left a message but did not hear back. I called again and got the parts department and the gentleman at parts instructed me to send a text. Then they responded. The management should look into a better way for customers to set up services ce appointment. Thank you.