Used 2024 Volvo XC90 SUVs for sale near Pemberwick, CT

I had gone to 2 other Volvo dealers (Karp and Glen Cove) and had a horrible financing experiencing customer service experience. They did not make me feel like a loyal Volvo client whatsoever. The Glen Cove experience was just a joke- rookie salesperson who actually asked inappropriate questions and should be trained better before talking to customers. Queens Volvo rectified ALL of their mistakes combined and why they got my sale.

On September 18, 2023, I purchased a new 2024 Volvo and am happy that I chose to do business with Patrick Volvo in Schaumburg, Illinois. Shortly after my arrival at Patrick, I was very lucky that I was courteously approached by Belen Amador, my Client Advisor. Because she was not pushy (I appreciated that very much), I chose to accept Belen’s assistance throughout the buying process. I was pleased that I had a seamless transaction because of Belen Amador’s expertise and exemplary customer service. She was knowledgeable, helpful and thorough before, during and after the sale. Patrick Volvo is fortunate to have Belen on their staff because she is an excellent representative for their dealership. There is no question that when I need another Volvo, I will most definitely contact Belen. It was my pleasure that I had the opportunity to do business with her. In addition, I would not hesitate to highly recommend Belen and Patrick Volvo to anyone else interested in buying a Volvo. I have purchased many cars over the years, and I must say that I do believe this was the best car dealership buying experience I have ever had. Thank you, Belen and Patrick Volvo!

I have had a great experience here. The Sales team was extremely patient and did not push us to make a purchase. They made us feel welcome and comfortable. Service is great as well. They always accommodate our requests and respond with an option that is convenient to us. Premm was great. He spoke with me and understood our concerns and provided immediate assistance in making sure that the issues with the car were handled and addressed right away.

Everyone we met and dealt with at Empire Volvo was friendly, professional, and courteous. We are very happy with our experience.

This was one of my best experience shopping for a new car , Jerry Chen was the person I worked with . He is very knowledgeable and had the patience to explain to me about the car and he listened to my needs . Due to the pandemic and my age I had so much trust in him that I never walked in the shop . We did the sale by phone and he even bought the car to my place amd took my old lease car , We completed the paperwork outside and I love the car

Ashley rodgers helped me today. Smart helpful and nice. I will always ask for her. She really made my repair easy and she found that I needed a new battery

My first service appointment for an oil change and to adjust the gaps on three of my doors went perfectly due to the professional and caring service I received from Giuseppe Coppola, my service advisor! Communication was excellent, with texts and a copy of my visit sent to me! The doors were fixed perfectly! Very satisfied customer!

Routine maintenance (10k miles) was done with no issues. Also had a software recall that was needed and they addressed a noise we were hearing associated with a gromet on the steering column. Pete kept me up to date and verified the noise was gone when we both checked it when I picked it up. It was a pleasure working with Pete.

Look no further than Volvo of Westport and the customer service the sales team at this dealership offers! Such a great buying experience. Thank you for the no nonsense and informative approach.

We had an experience… the service team was helpful, polite and professional … the issue we had was completely resolved !

Arranging appointment was easy, as was dropping car off for service, and picking up loaner car

This dealership owned by the Riley family has evolved with the times since my first Volvo back in 1980. The main reason I like their service is Paul Zulkeski. Paul comes from a Volvo service background and knows these cars inside out. Bottom line, he gets the right job done the first time. I have no idea what I'll do in terms of service when the time comes that he is no longer there.

Paul helped me and advised during my visit to the service department. He was very knowledgeable detail oriented and explained all very clearly. However I have a concern with the service department. When I tried to make an appointment the phones kept ringing but no one picked up. Tried to connect thru parts and sales department and it was again going to a voice mail. Left a message but did not hear back. I called again and got the parts department and the gentleman at parts instructed me to send a text. Then they responded. The management should look into a better way for customers to set up services ce appointment. Thank you.

Glen Cove Volvo far surpasses the phrase customer service. As soon as you drive up for service there is someone there to greet you with a smile and to make sure all of your questions and needs are answered. Whether your car is in for an hour or a few days they constantly aren’t in touch with you to let you know the progress and how soon they will have your car back to you. When I picked up my car it was ready for me completely cleaned inside and out and all I had to do was exchange the keys of the loaner vehicle I was using get into my car and on the way I went. A special thank you goes out to Bob the service manager who handled my car and Glen Cove Volvo is very fortunate to have such a dedicated employee.

Arrived on time, taken immediately and as also, service was excellent car was spotless when it was returned to me

Excellent service from Nash and top mechanic Nino Gambino. Manager Jimmy Good was excellent also.