The best customer service that I have received in many years.I completely recommend contact John Becker togo to get your next vehicle. Thanks John.
No Longer a Wolf, but much more than a sheep
by Bdoc from Stratford, Ct.
December 26, 2018
This is the second S60 I have owned, previously having had a 2006 S60R. I traded in that vehicle for my current vehicle, an S60 R Design with the Polestar software upgrade. The current iteration of the “R”, although fast, with great brakes, is not a true sports sedan. The previous vehicle accelerated more quickly, tracked truer, and had a suspension more suited to a car billed as a “performance. ” model. Although my newer R-Design is quite fast, and handles quite well, it possesses an inherent “softness” which lowers the fun quotient a bit.
Randy Eilert helped make this experience a delightful one for me. I had not looked for a car in many years and due to a accident needed to find a car in a short period of time. So, the pressure was on. I had decided to visit every dealership I passed in my travels. Which I believe I did! Volvo was the third dealership I visited. I met Randy outside of the dealership and he immediately made me feel right at home. He listened to everything I had to say about what I was looking for in a vehicle, price etc. For the next few days, I continued on my journey. After visiting more dealerships and test driving many other cars, I decided to go back to Volvo. Not only because I felt the car was a superior vehicle, but because Randy spent so much time with me and answered all of my questions over and over again. Randy is a true professional and knowledgeable in all things Volvo. Rocky Rycenga was extremely helpful to me and he is an asset to this dealership. Everyone at this dealership is friendly, courteous and has great customer service. I highly recommend this dealership to anyone who is looking to purchase a vehicle and I so enjoy driving my new Volvo!
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
by Satisfied customer of Volvo of Ft. Myers from DealerRater.com
October 12, 2018
Jacquie Pfeiffer of Volvo Ft. Myers continues to amaze with her excellent customer service. Everyone is welcomed with a genuine smile and and we are fortunate to have a Service Advisor with her depth of knowledge of all things Volvo. She is also an adept translator of ???my car is making this noise??? into intelligible customer requests for her Service Technicians. She returns calls promptly and courteously, and keeps you up to date on your car if you are waiting for it. She treats her co-workers with the same respect she does customers. No matter how busy things are, she has a smile. She is truly an important asset to her dealership.
Swedish ergonomics, style and design elegance
by Volvoforlife from Maple Valley, WA
October 11, 2018
My second Volvo XC90, and totally enjoyable every day, from the comfortable leather seats, fully appointed and feature rich interior, and fantastic sound system with all of the latest electronic and wireless features integrated into the car. Excellent handling, safe and ergonomic all around. An awesome expression of Swedish design elegance.
Brandon started my journey to wanting to do business with you guys. ???Sonoma???, made sure she got us to the dealership, an Kirk put the icing on the cake. Every one was very knowledgeable of the vehicle I selected, an they put up with my Texas style sense of humor. I???m enjoying every mile.
Best most reliable car I have owned
by happy owner from St Louis, Mo
November 9, 2018
Recent trip to Pa. 3100 miles 119 gals gas,26 mpg highway and 2 lane mountain. This car handled back mountain roads like dream even in downpour. I gave it a 4star on interior design because it could use more leg room in second row seating.
Pleasant young man. When I go shopping for cars I hate high pressure sales pitch people. I was pleasantly surprised that there was no pressure but lots of helpful information. He has called to follow up and still no pressure, but wanted me to remember his name so I wrote it down. I'm not ready to buy now however I'm impressed by his courteous demeanor. I will definitely be back when I'm 100% ready to buy a car. In a way I feel bad I'm not ready to buy the car so I wanted to at least leave a good review, I know most of the time the only reviews are the negative ones and I try to make it a point when I receive good service to point it out and let management know a good impression was made. Thank you
My favorite SUV I've ever owned to date
by Jared1928 from Hartsdale, NY
October 6, 2018
Although can be a little thirsty on gas (takes premium), the performance, comfort, reliability, safety and design is second to none when considering all the above factors. Boost kicks in early and gives you a surprisingly strong pull for a near 4000 lb SUV, and will do so without leaving your back or bum sore! I've received many compliments on the design and it has never given me a concern in terms of reliability. Great family car or just for someone who wants more cargo capacity with some additional, noticeable performance.
My name is James Griffith. I wrote a review here a couple weeks ago. I was upset and wrote some comments that I am here to apologize about. Jorge the service manager and I disagreed about some damage that occurred to our car at the dealership. Jorge contacted me back and apologized to me and fixed our car. We are all human and can make mistakes. So, I am very happy he apologized to me and repaired our car. I wish I could have handled the issue a little differently. But I did not and I am sorry for that. Jorge and his staff are very nice and have made up for their mistake. They have all been very nice and have went above and beyond to fix the issues now. So thank you for being understanding and helping fix the issues. I want to make sure everyone knows that Regis in the service department has always been so helpful.
Steady and Reliable
by Frod50 from Rhinebeck, NY
April 2, 2018
Nicely equipped vehicle. A classic look that holds up over years. Great performance very minor issues mechanically. A very reliable vehicle over the years of use with very few maintenance problems.
My visit to this dealership was one of the best experience that I have ever had when buying a car the people working there were so nice everyone was I would go there again and purchase another vehicle I flew from Fort Worth Texas to Florida to pick up our car and we were very pleased and thanks for the flowers. A true class act.
Great car all around
by Dak from Easton PA
December 18, 2018
The car was fun to drive and had enough power to make the heavy chassis cover ground quickly. The interior was comfortable and the leather was perfect
Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour to only schedule the appointment for an oil change, tire rotation and them to see if something qualifies for a warranty issue.... unacceptable. No appointments available for at least two weeks out and no way to confirm appointment time online or even by phoning the dealership directly. They can???t even tell you who your service advisor is... once I arrived I found I didn???t even need an appointment after all because they dont handle that type of warranty work for Mopar Service Plans. I have to call Chrysler direct to schedule. Service advisor seemed nice enough but not very knowledgeable and pretty stressed. They???re new so I???ll cut some slack, but guessing management needs to do some better training. Still not sure about why it took 6 contacts to schedule an appointment.. there must have been 15 girls in a bullpen area that handle scheduling who were seemingly just sitting around and chatting. Not great, but not as awful as Galeana. Will give them a second chance and re-review.
Best car I’ve ever drive !
by Adrienne G. from Ooltewah, TN
December 29, 2018
This car meets all of my needs and expectations. It drives beautifully! I would highly recommend this car to everyone. Love the way it handles.
Found the 2012 Toyota Highlander on a Cars.com search. Contacted the dealer and was responded to immediately. Arrived at the dealership and was met immediately and shown the car which was as described. It was immaculate and dealer had mounted new tires and new brakes. Jesse completed the sales process in an efficient and thorough manner, making sure our questions were addressed. The finance dept. arranged the financing rapidly through our credit union online. The whole process took about 3 hours including test drive. So far I am very pleased with the vehicle and very pleased with the treatment we received at Scanlon Acura.
by cshort from Gilbert az
June 13, 2018
love the tech and great gas mileage 29mpg. very comfortable on road trip. love the active cruse control. sound system is very good. the car looks very sporty
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Most Elegant Form of Swedish Mastery
by PeterC from Lihue, HI
December 20, 2018
This vehicle is a true from of luxury and simplicity. The vehicle has great curb appeal and the seats are beyond comfortable. The standard Pilot Assist is a fun feature and definitely helps you out on those long drives and when you get a little tired and sloppy on the road. The only thing I found a little difficult finding on the vehicle is the heated seat controls and the button to open the hood of the vehicle.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
It has the most features I've ever had.
by Volvo Happy from Sterling, VA
October 21, 2017
Initially we were looking at the Range Rover Discovery and stumbled onto the Volvo XC60. As we compared the two we found the XC60 to have more technical, comfort and safety features. My husband is 6.6' and he says it's a much more comfortable ride for him than the Range Rover as well. We are very happy first time Volvo owners! Remembering a commercial slogan from our youth, " At Volvo we don't offer any rebates. Of course, when you build a good car you don't have to pay someone to buy it!"
We had a great experience, we will highly recommend buying from them tammy and Carolina were fabulous, made one dealership nightmare and turned things around to a wonderful buying experience
Sexy, Stylish and Fun!
by sevenalmighty from Atlanta, GA
January 9, 2019
I checked out several crossover/mid-size SUVs but the moment I saw the XC60 R-Design, I couldn't stop smiling. The car is beautiful, sporty, stylish, and luxurious. The interior is so well thought of and technologically advanced - for reference, I was in an '07 Pathfinder. The safety features are amazing. The side mirror warnings, front / back sensors, lane control, etc. are all very useful. The attention to detail given by the Volvo design team is very thorough. I love it!
We had a brilliant purchasing experience and are particularly thankful to Tyler Biffer and Ron Belson for their service, also Joe Parisi's assistance in locating options, our car is a delight. From Carolina Hernandez and Genesis Lucio, to Ed Valois, the courtesy is truly remarkable. It would have been fantastic, if the dealership accepted American Express for the purchase.
Best car I've ever owned.
by Artealia from Saint Louis
December 23, 2018
This car is above what I thought it would be. The performance is excellent. The S60 has an awesome phone app that allows me to start my car remotely, a map that gives my car location and it reminds me that my doors are unlocked. I love it!😊
No one came out to greet me. I had to in to request to drive a vehicle. Sales rep very green. Not willing to deal.
Extremely powerful Crossover
by JobuSam from Chantilly, VA
October 20, 2018
Super & Turbocharged engine gives this car a high thrust to weight ratio! Lots of safety features. Very comfortable and looks great. A bit pricey. Overall reliability is good but bells and whistles sometimes need adjusting, all under warranty though.
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