The sales members treated me politely and we're NOT pushy at all. Pricing was transparent and they worked hard to make then pricing attractive. The service members are very kind and helped me out get the right options and accessories. They also we're very accommodating to my work schedule.
I did not purchase my car from here but took my car for service to autonation Volvo and I cannot be pleased enough. My service guy was Called mike. He was a gentleman and listened to my concerns with full attention and provided excellent customer service. From getting a rent a car to getting back in my car the process was very smooth and taken care of.
I would like to give 10 stars if I could.
Bought a brand new 2017 S60 for a great price. Trade-in value of my Lexus was fair. Chris and others were great! First time Volvo owner and first time Autonation customer. Very happy with the experience.
Nick work with us to find the best car for my wife, no pressure, let us test drive all the possible options, explained the process and provided us with the best deal, we visited 2 other volvo dealers and there is no comparison, I definitely recommend AutoNation Volvo of Bellevue
I recently bought an Audi A6 from these guys and I was really surprised how easy the whole process was, from start to finish. When I first came in to check out the car, the sales guys didn't attack me like most dealerships. They were really kind a helpful, they are also super laid back about test drives, which I loved! After I came back to buy the car, the process was really fast and simple. I also enjoyed working with the staff after I bought the car. I had some additional requests about some of the interior pieces, they agreed to help me out and fix all the things I asked them about! And they definitely don't cheap out on anything! Even on the small things, like replacing a simple MMI knob, they wont go to some cheap service center, they take it to a certified Audi Dealership, and that was really important to me because I was buying an expensive german car. Huge thanks to Thomas and Banko for being really responsive and helpful with all my requests!
Karina Kirkmire did an outstanding job of assisting me with any questions I had, and being a top notch professional. She was not pushy and she was very helpful throughout the process. I highly recommend her. Finance Manager Rachel Abielmona was also very helpful and a great communicator with any questions I had.
Keith in sales is top drawer, he found the vehicle with the options that best suited our business, and gave us all the information we needed to make a comprehensive decision - with out pressure to buy. He then turned us over to Coleah in finance , for a seamless close to our purchase. Nice job MB Seattle, we will be back.
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
I received excellent service today from Winston Felix, who was recommended to me by a friend who also got excellent service. I got a good deal on a newer model with low mileage. Satisfied customer. I recommend Winston and Sandberg. We worked together since July with multiple visits to find what I needed. NO pressure, felt comfortable. Patience has paid off.
The woman that checked me in took the time to show me how to work a few things on the car. She was also very thorough, efficient and personable. Work was done in the time they said. Lots of good snacks to munch on. Workspace was available to spread out and work on the project I brought. There were things to help pass the time - TV, reading material. I felt confident the work was done professionally and well.
Biniamin was an A Class in helping me buy a used car, even though I didn't buy it from him. Friendly, nice and very helpful! I ended getting a newer car from a different dealer, but I would have hesitated to buy from him just based on his helpfulness. Highly recommend him!
This is my third purchasing experience with Sandberg and it keeps getting better every time. The sales staff is respectful, knowledgeable, and personable. Isaac is without question, the best automobile salesperson with whom it has been my pleasure to work. The extended team of Victor, Tim, and Benjamin were also extremely helpful. Both transactions of purchasing and selling my new and old vehicles, respectively, could not have been made more easy. Truly hassle free shopping.
The newly remodeled showroom was also most impressive.
I have got to say buying a car from Dave and the folks at the car connection was by far the best buying experience I have had!!
no pushy salesperson, no wasting time. they let me go to the car i liked
asked if i wanted to have a look inside, Dave got the keys, told me a little bit about it, asked if i would like to drive. test drove it and loved it and made the deal without any hassle whatsoever!! they even let me drive off with my new car on a sunday when all banks and credit unions are closed
(i had been pre-approved) and could not confirm.
Dave and Cale, my hats off to you both!!
keep up the good word and expect more
business from me and friends
Thank You both for the wonderful customer service!!
2015 Buick Encore
I bought my 2014 Kia Soul from Kamoore in June of 2017. What a great salesman and gentleman! Love this car more than any I have owned in my 80 years on this planet.
My recent trip to Performance Kia in Everett was to get the oil changed and it was done quickly and the car washed and vacuumed! Very great people there!
My husband and I spent weeks shopping for a new used car for our daughter. We found the perfect Honda CRV and drove an hour away to Sunset Cars of Auburn to check it out. We were greeted right away by Sean who is a fantastic, non-pushy, very professional salesperson to deal with! We told him which car we were there to see and test drive. He got the car right away so we could check it out and take it for a test drive. It fit our needs perfectly and after a little negotiating we purchased the Honda. Its been three and a half months and we are still very happy with our purchase!
We would highly recommend Sunset Cars of Auburn to anyone in the market for a new used car.
Thank you to the staff at Sunset Cars of Auburn for making our car buying experience a wonderful one!!!
Tom & Lisa Telquist
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