Chuck Cantor is great to work with! They did a nice job on our seats. I noticed the seatbelt was twisted on my way out of the parking lot. Chuck apologized, got the car right back into service and had us on the road in about 10 minutes with the problem fixed. I just wish they were closer. I was a little scatterbrained that day and Chuck was very gracious.
Ince Linauts. An excellent representative of the brand! Knowledgeable, flexible, and never 'pushy.' Visited a couple other Volvo dealerships, but came back to Cincinnati North because of Ince. Also appreciated your pricing/negotiation process. No back and forth nickel and diming. Then there's the product. World class.
Extremely powerful Crossover
by JobuSam from Chantilly, VA
October 20, 2018
Super & Turbocharged engine gives this car a high thrust to weight ratio! Lots of safety features. Very comfortable and looks great. A bit pricey. Overall reliability is good but bells and whistles sometimes need adjusting, all under warranty though.
Sean is always very professional, kind and helpful. He is a true asset to your company.
Love the style and simplicity of the Volvo XC90
by Kathy K. from Hillsville, VA
November 8, 2018
I traded my Range Rover Evoque for this vehicle and this vehicle has everything I loved about the Range Rover and more. The driving experience and comfort of this vehicle is amazing. The simplicity of the touch screen is a definite plus as well as all the other features. It's a very modern, fun vehicle to drive.
No pressure, honest, professional, over all a Great experience in purchasing a vehicle.! Tyvm Ray and Dave you have made this a positive car buying experience for me and I will be sure to pass it along.
Over 224,000 miles and runs like new.
by Wayne in NE from LINCOLN
October 12, 2018
Pre-owned Car dealer. Needed a good commuter vehicle and this seemed to fit the need. Really runs and drives great. Never have had a Volvo SUV.
Went in to look at a car i was interested in. David and Jordy were very helpful and accommodating. They were also nice enough to follow up vis phone when needed. The buying process was extremely fast and overall I’m happy with my experience
Great SUV, But there are significant problem areas
by Jeffrey from Oak Park
November 6, 2018
I own a lot of Volvo's , but this is my first xc90 (v8 Sport, loaded). Replaced my '10 MB 350 BluTec which blew up. Problem areas (and it can cost a ton of money)- Radiator leaks into trans cooler. Once that happens the tranny is toast. Happened to me within a few weeks of my buying. In the end, it was about a $6k ordeal. Also, the front engine cover idler pulley stud often breaks. Another $1k++ repair. Upper Strut mounts are also a problem. Especially passenger side. Replace only with HD IPD. Fuel economy isn't great, but what can you expect from a v8 SUV weighing nearly 5k lbs.
Despite all the problems (I think some of the problems were anomalies--except radiator, there's a SB on it) it is a very good SUV.
I saw a car online I was interested so I gave them a call and spoke to Shawnta. He was very polite and answered all my questions. Ultimatley I decided to come take a look at the car and once again Shawnta was extremely helpful and showed me around the car and set me up for a test drive. I decided to purchase the car and the gentlemen who delt with the financing did a tremendous job as well. Overall I got a great deal and was able to work with an easy going, no pressure type sales man. I definitely recomend NW Automotive Group and I highly suggest you ask for Shawnta!
Most reliable car i have ever owned
by BlacDiamond from Atlanta GA
October 7, 2018
This car exceeded my standards. Plenty of space easy to control excellent on gas just so happy to finally have a car that is so reliable.
Suspension issue covered under used car warranty that I didn't know still existed and performed 60k service at a fair price. world class service that haven't experienced at any dealership in the past
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
I live in Columbus and was a bit apprehensive about purchasing a car out of town. Scott was my salesman and did a fantastic job to ease my mind! Great deal, great service and highly knowledgeable about the vehicle I wanted. Communicated with me via email and telephone and answered all my questions. I intend to return for my next purchase. Highly recommended!
Best most reliable car I have owned
by happy owner from St Louis, Mo
November 9, 2018
Recent trip to Pa. 3100 miles 119 gals gas,26 mpg highway and 2 lane mountain. This car handled back mountain roads like dream even in downpour. I gave it a 4star on interior design because it could use more leg room in second row seating.
Kenny was extremely knowledgeable, friendly, attentive, and detail oriented. He took the time to make sure my questions were answered and made sure I had all of the information I needed. Kenny made the car buying process seamless and exceptional! The managers (AJ & Joey) were equally as friendly, professional, and accessible throughout my car buying process.
A ton of car for the money
by StephanieK from Bellevue, WA
January 11, 2019
The XC90 has everything that you’d find in another full size European SUV (BMW, Mercedes, Audi) for at least $10K less. Awesome car - sporty, fast, comfortable and most of all SAFE. What’s not to love?
I just wanted to say thanks for such a great experience I had in purchasing my 4th vehicle from Porsche/Volvo of the Village. My salesman Kenny Cunningham is the best! I trade in-and-out of cars frequently, and I was looking to purchase a 718 Cayman. He went out of his way to get me the perfect car from a dealer several hundred miles away. He also gave me the strongest trade-in number for my C7 Grand Sport. I am over-the-top happy with the new car and will only buy from this dealer and specifically Kenny in the future. My next car will be a 911 base or a 718 Boxster GTS, and I’m hoping I can hold onto my recent purchase for a while...not sure that’s going to happen.
If you’re looking for a new or pre-owned Porsche, visit Porsche of the Village and please ask fo Kenny - he’ll take great care of you!
Most luxurious Volvo I’ve owned
by Volvo Familu from Saint Petersburg, FL
January 1, 2019
This car meets my families needs. It has a great infotainment system. The chairs are comfortable and it has a lot of safety features. The XC90 T6 suprisongly has a lot of power for a 4-cylinder.
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Excellent car without being ostentious.
by N C Mann from Durham NC
June 6, 2018
Has all safety features long time ago, long before the current claims by many other cars. Very sporty and stylish, and yet very functional. Comfortable in long distance driving. Nice luxury features.
can't say about the buying process nor anything referencing repair work...was not my experience. Only looking at a car from an online search. Clean enough facility and initially pleasant customer service. Again only limited interactions since the vehicle I was looking at wasn't what I wanted.
Great value for a it safety and quickness.
by Alex from Grand Rapids
January 3, 2019
The car feels plain inside and sourcing parts for the car can be difficult. The fwd was good in winter but the awd option is the way to go.
I bought a car from Phil. First I called in and he answered my questions at the same time he was multi-tasking and busy with customers at his desk. He was very forward with me and up front regarding my questions; which I like. Great help and we really like our new car. I totally recommend.
For the person who complained that Phil was more interested in walk-Ins; you need to put yourself in a car sales reps shoes and someone who is multi-tasking. I would imagine a high percentage of those who call in are not serious about buying a car. If you were serious you would of been proactive and went onsite to talk to Phil or ask another sales person for help.
by CfromGA from Stone Mountain, GA
January 1, 2019
I was the biggest Volvo fan but have been burned twice. Avoid the 01-06 generation Volvo’s at all cost! I’ve had a S60 traded it in a 80k miles transmission was slipping and ac went out. Bought a preowned V70 2.5 the transmission went out at 129k miles, suspension is noisy and clunky, door locks stopped, radio is toast and seats stopped working. All by 134k miles!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Not your everyday vehicle
October 18, 2018
Great little ride that most will be hard to recognize. Sporty, super stylish, great interior, bold lines, and ya gotta love the mpg coming from those five angry little Vikings.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by JB from Birmingham
January 5, 2019
I drove this car for a day, was really comfortable, easy to drive, super cockpit and great ride quality. The new modern look makes it a car you really feel proud to drive. Well done Volvo
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Luxury and Safety All in One
by lskmuse from Falmouth
July 9, 2018
Gorgeous performing car with elegant European interior styling. Every comfort and every technical advantage while sooooo user friendly. I feel incredibly in control on the highway and on my local winding road. Its a WOW!
Between check engine lights and massive water leaks and worn out brakes at 20k miles this truck isn’t worth the hype. The made in China stamps I see on a lot of the interior parts confirm this thing is cheap. The dash board leather peeling off and did mention water leaks. Also still uses too much oil,factory says pistons and rings are no good oil light comes on.
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