The driving experience in the car is generally excellent, no complaints. The battery also works as expected. The interior is not bad, but every time you touch something, it gets dirty. Additionally, the space around the head is limited and i hit my head going in and out of the car or moving around (I am 6 feet) The infotainment system is okay, nothing to write home about. The charging system is a bit of a pain, sometimes it doesn't connect and you have to fiddle with it. If you charge outside of your house or you charge in your house and either your charger or the car gets some update, something can go wrong. The real problem is that to get a regular (required for my lease) service, I have to wait 3 weeks for an appointment. Then, once I bring the car in, I have to wait 72 hours in the queue for a technician to become available. Then, it takes however long it takes to fix the problem. During this time, I don't have the car and they do not provide a loaner vehicle. They try to book a Hertz rental car (if one is available (or I get no vehicle). That means if I had an actual problem with the car, it would take about a month to WAIT before the problem can start to be diagnosed or dealt with. I called the polestar support and htey pretty much told me that this is working as intended.

Very nice and stable car to drive Interface nice and easy to use. Much more quality feel than my Tesla model S 2016. Only bad thing was depreciation so luckily I did not buy it brand new it had 4K miles on it so only dropped a lot.

1. The infotainment screen is like a whack-a-mole game. Hard to find simple stuff like changing from Centigrade to Fahrenheit or Spanish to English, how to make the audio louder, how to turn off the engine, how to navigate going forward into a tight space, even how to charge. 2. The driver’s seat is cramped and if you are over 5’11” your right knee will constantly bump into the left side of the center console. 3. Changing lanes is not very smooth. 4. The online manual is uninformative and the graphics are few and far between.