Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

I purchased a new 2023 Lexus RX350 on Memorial Day. The dealer had to replace the DCM because it was malfunctioning. The plastic trim in the passenger door came off, but I was able to push it back and it has not come off again. The dash board trim keeps coming off the clips. The dealer changed the part, it still came off. When I drive the car above 75, it trembles- not a lot but enough that I’m not satisfied. Out of the blue, the windshield started cracking in the middle from the top down. There’s no mark that a stone or something else caused it. It’s just a clean crack. I’m assuming it’s either poor quality windshield or poor design where the rear view mirror is set up. I’ll take it in to dealer this week. To top it off, tried to back up in a tight parking lot and the car wouldn’t move because of the safety feature. I had to get out of the car and then back in, and only then the software allowed me to move. It’s Labor Day, and I still have not received my second key. I should have done my homework before buying it. The mileage sucks for a 4 cylinder. Driving on side roads feels like a regular 4 cylinder Honda. The only upside are the tech features, self parking, etc. But not sure how long that will last. I’m very disappointed in the quality of this car as a first time Lexus owner. I thought I was buying Japanese quality and I purchased Canadian incompetence (mine was built in Canada).

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.