I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

Happy with Crown Buick and Tammy Wagner leased 5 vehicles over 13 years highly recommend sales and service also service ask for John and pit stop ask for greg