2020 Mercedes-Benz GLE-Class: Recall Alert

mercedes-benz-gle-450-2020-oem 2020 Mercedes-Benz GLE450 | Manufacturer image

Vehicles Affected: Approximately 1,500 model-year 2020 Mercedes-Benz GLE350 and GLE450 luxury SUVs

The Problem: The owner’s manuals don’t include information regarding the adjustment of the head restraints of the third-row seats. Improperly adjusted head restraints increase the risk of injury in the event of a crash.

The Fix: Dealers will provide a supplementary owner’s manual booklet with the necessary information for free.

What Owners Should Do: Mercedes-Benz will begin notifying owners Nov. 8. Owners can call the automaker at 800-367-6372, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Go to Service & Repair to find your local dealer. To check for other recalls, and to schedule a free recall repair at your local dealership, click here: Mercedes-Benz GLE350Mercedes-Benz GLE450

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Patrick Masterson is Chief Copy Editor at He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go. Email Patrick Masterson

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