2020 Mercedes-Benz, Mercedes-AMG Cars and SUVs: Recall Alert

mercedes-amg-gt63-2020-exterior-side-oem 2020 Mercedes-AMG GT63 | Manufacturer image

Vehicles Affected: Approximately 240 model-year 2020 Mercedes-Benz C-Class and E-Class cars and GLC-Class SUVs, and model-year 2020 Mercedes-AMG C43, C63, CLS53, GT63, GT63S cars and GLC63 SUVs

The Problem: An electrical circuit inside the eCall emergency call system communication module may be damaged, potentially relaying an inaccurate vehicle location that may delay emergency responders, increasing the risk of injury.

The Fix: Dealers will replace the communication module for free.

What Owners Should Do: Mercedes-Benz will begin notifying owners April 7. Owners can call the automaker at 800-367-6372, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Go to Service & Repair to find your local dealer. Click here to schedule a free recall repair at your local dealership.

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Patrick Masterson is Chief Copy Editor at He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go. Email Patrick Masterson

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