Vehicles Affected: Approximately 240 model-year 2020 Mercedes-Benz C-Class and E-Class cars and GLC-Class SUVs, and model-year 2020 Mercedes-AMG C43, C63, CLS53, GT63, GT63S cars and GLC63 SUVs
The Problem: An electrical circuit inside the eCall emergency call system communication module may be damaged, potentially relaying an inaccurate vehicle location that may delay emergency responders, increasing the risk of injury.
The Fix: Dealers will replace the communication module for free.
What Owners Should Do: Mercedes-Benz will begin notifying owners April 7. Owners can call the automaker at 800-367-6372, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.
Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. Click here to schedule a free recall repair at your local dealership.
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