267,000 Toyota Prius, Prius v: Recall Alert
Vehicles Affected: Approximately 267,000 model-year 2013-15 Toyota Prius hybrids and model-year 2014-17 Prius v hybrids
The Problem: In rare situations involving a hybrid system fault, the car may not enter a fail-safe driving mode as intended, leading to a loss of power or a stall, increasing the risk of a crash.
The Fix: Dealers will update the hybrid system software. For customer satisfaction, if the car has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter will be repaired or replaced. All repairs will be done for free.
What Owners Should Do: Toyota will begin notifying owners by late August. Owners can call the automaker at 888-270-9371, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.
Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. To check for other recalls, and to schedule a free recall repair at your local dealership, click here: Toyota Prius; Toyota Prius v
More From Cars.com:
- Recall Basics: Everything You Need to Know
- My Car Is Recalled, But There’s No Fix Yet: What Do I Do?
- Why Can Dealers Sell Used Cars With Unfixed Recalls?
- The 10 Biggest Recalls in 2019
- More Recall News
Cars.com’s Editorial department is your source for automotive news and reviews. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments.
