Chevrolet Silverado, GMC Sierra HDs Recalled Over Tailgates
By Patrick Masterson
February 6, 2024
Share
2020 Chevrolet Silverado 2500 | Cars.com photo by Evan Sears
It’s a rough day for a certain population of owners of GM’s latest-generation heavy-duty pickup trucks. A recall for more than 323,200 Chevrolet Silverado and GMC Sierra HD pickups is out over the risk of unwanted tailgate openings.
Affected trucks include model-year 2020-24 Chevrolet Silverado 2500s and 3500s and GMC Sierra 2500s and 3500s equipped with power-locking tailgates. The tailgate’s electronic gate-release switch may short-circuit on account of water, which can result in the tailgate inadvertently unlatching while the vehicle is in Park. An unlatched tailgate may open while driving thereafter and could result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Dealers will replace the exterior touchpad switch assemblies for free, but owners are advised to check that the tailgate is closed and latched before driving until the repair is performed. Chevy and GMC parent GM will notify owners March 18, but those with questions in the meantime can contact Chevrolet at 800-222-1020 or GMC at 800-462-8782 (GM’s number for this recall is N232426400), call the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236, or visit its website to check their vehicle identification number and learn more.
Cars.com’s Editorial department is your source for automotive news and reviews. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments.
Patrick Masterson
Patrick Masterson is Chief Copy Editor at Cars.com. He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go.