Mercedes-Benz Recalls 126,000-Plus Cars, SUVs for Backup Cameras

mercedes benz gls450 2020 01 angle  exterior  front  silver jpg 2020 Mercedes-Benz GLS450 | photo by Aaron Bragman

A software error affecting the backup camera display is the impetus for the latest recall from Mercedes-Benz, which affects more than 126,400 sedans, coupes, convertibles and SUVs.

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Vehicles include most of the model-year 2018-21 lineup, including the A-Class, C-Class, CLA-Class and E-Class cars, as well as the GLA, GLB, GLC, GLE and GLS SUVs.

  • 2019-20 Mercedes-Benz A220, 2020 Mercedes-AMG A35
  • 2019-21 Mercedes-Benz C300, 2020 C350E and 2019-21 Mercedes-AMG C43, C63, C63 S
  • 2020 Mercedes-Benz CLA250 and 2020-21 Mercedes-AMG CLA35, CLA45
  • 2019-20 Mercedes-Benz CLS450 and Mercedes-AMG CLS53
  • 2018 Mercedes-Benz E400, 2019 E300, 2020-21 E350, 2019-21 E450 and 2019-20 Mercedes-AMG E53
  • 2021 Mercedes-Benz GLA250 and Mercedes-AMG GLA35, GLA45
  • 2020-21 Mercedes-Benz GLB250 and 2021 Mercedes-AMG GLB35
  • 2020 Mercedes-Benz GLC300, GLC350E and 2020 Mercedes-AMG GLC43, GLC63, GLC63 S
  • 2020 Mercedes-Benz GLE350, GLE450
  • 2020 Mercedes-Benz GLS450

The rearview camera may not display the rearview image due to a software error, increasing the risk of a crash. Backup cameras have been legally mandated since the 2019 model year.

The solution for dealers is simple: They’ll update the rearview camera software for free. Mercedes will begin notifying owners June 7, but those with further questions can call the automaker at 800-367-6372, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236, or visit its website to check your vehicle identification number and learn more.

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