Mercedes Expands Air Conditioner Hose Recall for GLE, GLS SUV
By Patrick Masterson
March 22, 2023
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2021 Mercedes-Maybach GLS600 | Cars.com photo by Aaron Bragman
The latest recall from Mercedes-Benz will be of great interest to owners of certain GLE and GLS SUVs, as the automaker is recalling nearly 61,500 examples over the threat of water entering the footwells that could, ironically, lead to a fire (and more).
Affected models include model-year 2020 GLE580 SUVs; model-year 2020-21 GLE350 and 450 and GLS450 and 580 SUVs; and model-year 2021 Maybach GLS600, AMG GLE53 and 63, and AMG GLS63 SUVs, and it expands on two previous recalls issued in 2019 and 2021. The issue stems from air-conditioner drain hoses that may have been incorrectly installed, causing water to drain into the passenger compartment. Water intrusion into the footwells may cause corrosion or short circuits to electrical components, increasing the risk of fire. Furthermore, the emergency call feature may be disabled and the doors may not unlock, increasing the risk of injury. And as a final consequence, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
To fix this potentially long-reaching issue, dealers will inspect and reinstall the drain hoses, as necessary, for free. Owner notification letters will be sent May 16, but those with further questions can contact Mercedes at 800-367-6372, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236, or visit its website to check their vehicle identification number and learn more.
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Patrick Masterson
Patrick Masterson is Chief Copy Editor at Cars.com. He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go.