Al Piemonte Nissan

4.5
(3,514 reviews)
Visit Al Piemonte Nissan
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00pm–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 consumer dealer award View 1 awards
2020 consumer dealer award

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New (888) 436-6119 (888) 436-6119
Used (888) 436-2068 (888) 436-2068
Service (888) 437-1901 (888) 437-1901

Inventory

See all 427 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2015.

Service center

Phone number (888) 437-1901

Service hours

Monday
7:00am–7:00pm
Tuesday
6:00pm–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.5
(3,514 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Amazing Deals!

Amazing Deals!! Extremely Organized and smooth process highly informed workers Kevin Alcaraz had answers to every question I had. The staff were amazing Aswell very friendly.

5.0

Amazing Deals!

Amazing Deals!! Extremely Organized and smooth process highly informed workers Kevin Alcaraz had answers to every question I had. The staff were amazing Aswell very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Awsome!!!

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1.0

If I could I would give this dealership 0 stars ,

If I could I would give this dealership 0 stars , horrible customer service and will not be returning or referring anyone to this dealerships

1.0

If I could I would give this dealership 0 stars ,

If I could I would give this dealership 0 stars , horrible customer service and will not be returning or referring anyone to this dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please reach out to our Customer Relations Manager directly to discuss your concerns and recent visit. 708-343-3800 ext. 133 Paul

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5.0

Mario was a great person to work with.

Mario was a great person to work with. He was very informative and worked on getting us what we wanted.

5.0

Mario was a great person to work with.

Mario was a great person to work with. He was very informative and worked on getting us what we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Mario was a great big help, I appreciate everything

Mario was a great big help, I appreciate everything thanks, an outstanding sales representative. Grateful I traded in a 2018 and got a 2021. I love my new car . He was so patient, kind, and took that extra step when needed. Thanks You so much.

5.0

Mario was a great big help, I appreciate everything

Mario was a great big help, I appreciate everything thanks, an outstanding sales representative. Grateful I traded in a 2018 and got a 2021. I love my new car . He was so patient, kind, and took that extra step when needed. Thanks You so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Lack of customer service, service was not started until I

Lack of customer service, service was not started until I brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person to person update on the status of your car if your have been waiting for a while. When I was refusing service for my car thats when nissan was able to get started on the service. This is not the only time I have experienced this issue. I hope this helps address and improve nissan customer service.

1.0

Lack of customer service, service was not started until I

Lack of customer service, service was not started until I brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person to person update on the status of your car if your have been waiting for a while. When I was refusing service for my car thats when nissan was able to get started on the service. This is not the only time I have experienced this issue. I hope this helps address and improve nissan customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Would not recommend this dealership.

Would not recommend this dealership. I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back in the with another guy coming out of it on the passenger side. After the service writer advised my car was done, I just wanted to get out of there. After getting back in my car, it smelled like weed and I called left a message on the general voicemail after it rang for 5 minutes. Just wondering how this will be corrected. I can tell you this much, never going there again and letting people I know not to go there. Might also go on social media.

1.0

Would not recommend this dealership.

Would not recommend this dealership. I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back in the with another guy coming out of it on the passenger side. After the service writer advised my car was done, I just wanted to get out of there. After getting back in my car, it smelled like weed and I called left a message on the general voicemail after it rang for 5 minutes. Just wondering how this will be corrected. I can tell you this much, never going there again and letting people I know not to go there. Might also go on social media.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please reach out to me directly to discuss this matter. Paul 708 343-3800 ext. 133.

Consumer response

Good afternoon Paul, Thank you for reaching out and I just tried calling you again and left you a voicemail. When time permits, please give me a call. Thank you.

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5.0

Abelardo was a great dealer!

Abelardo was a great dealer! Knew exactly what I wanted and gave me a good deal

5.0

Abelardo was a great dealer!

Abelardo was a great dealer! Knew exactly what I wanted and gave me a good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Pésimo servio!

Pésimo servio! Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas adentro ademas de una huella de zapato en mi tablero! El miércoles la lleve para un cambio de aceite y rotación de llantas y hoy viernes se me poncho mi llanta y no tengo mi dado en mi guantera, llamo al dealer y dicen que ellos no usan los dados! Entonces mi dado se desapareció solo?!

1.0

Pésimo servio!

Pésimo servio! Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas adentro ademas de una huella de zapato en mi tablero! El miércoles la lleve para un cambio de aceite y rotación de llantas y hoy viernes se me poncho mi llanta y no tengo mi dado en mi guantera, llamo al dealer y dicen que ellos no usan los dados! Entonces mi dado se desapareció solo?!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Carlos was helpful and professional, definitely will

Carlos was helpful and professional, definitely will recommend him to to others down the road

5.0

Carlos was helpful and professional, definitely will

Carlos was helpful and professional, definitely will recommend him to to others down the road

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Cesar and Carlos were very generous in helping me buy my

Cesar and Carlos were very generous in helping me buy my first new car. All my questions were answered and had now issues going through with the process.

5.0

Cesar and Carlos were very generous in helping me buy my

Cesar and Carlos were very generous in helping me buy my first new car. All my questions were answered and had now issues going through with the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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