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Al Piemonte Nissan

(3,529 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00pm–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 436-6119 (888) 436-6119
Used (888) 436-2068 (888) 436-2068
Service (888) 437-1901 (888) 437-1901

Reviews

(3,529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They said the car was pearl white and I asked them to

They said the car was pearl white and I asked them to send me pictures of the car and they sent me pictures of a bronze color car.fake advertisement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We were unaware of this situation, but will help you. Can you please reach out and provide the vehicle you are reffering to? 708-343-3800 ext. 133 Paul

Do your research before you go into the dealer!

Do your research before you go into the dealer! They WILL rip you off! Read everything BEFORE you sign! Crooks! All of them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Please reach out directly in regards to this matter 708- 343-3800 ext. 133 Paul

Marvin Rodriguez did a great job helping me and my family

Marvin Rodriguez did a great job helping me and my family get a great deal on on our new "2024 Nissan Rogue. So friendly and professional and very welcoming when we first came in the door. Thank you marvin in many many blessings.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Arlean, thank you for the kind review and providing 5 stars we are so pleased we could help with your vehicle purchase.

There are no words to describe my experience with Al

There are no words to describe my experience with Al Piemonte Nissan. From Nataly’s prompt email responses, Cesar’s friendly demeanor and guidance, Sammy’s attentiveness to my concerns, to Armando‘s honesty in financing options. All made for a wonderful experience! I had visited a few other dealerships in the area, and none had shown me the same level of courtesy and respect. Their level of teamwork goes unmatched, and one can definitely feel the “we’re a family” vibe. They took the stress out of it all and I couldn’t be happier with my purchase. I highly recommend Al Piemonte Nissan! Their pandora dance party is like no other and where else can you ring a giant bell to celebrate?!?!?!?!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great help Mario was!

Great help Mario was!!! Really recommend and appreciate the help. Couldn’t be more happy with the car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Deals!

Amazing Deals!! Extremely Organized and smooth process highly informed workers Kevin Alcaraz had answers to every question I had. The staff were amazing Aswell very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Awsome!!!

If I could I would give this dealership 0 stars ,

If I could I would give this dealership 0 stars , horrible customer service and will not be returning or referring anyone to this dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Please reach out to our Customer Relations Manager directly to discuss your concerns and recent visit. 708-343-3800 ext. 133 Paul

Mario was a great person to work with.

Mario was a great person to work with. He was very informative and worked on getting us what we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Mario was a great big help, I appreciate everything

Mario was a great big help, I appreciate everything thanks, an outstanding sales representative. Grateful I traded in a 2018 and got a 2021. I love my new car . He was so patient, kind, and took that extra step when needed. Thanks You so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Lack of customer service, service was not started until I

Lack of customer service, service was not started until I brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person to person update on the status of your car if your have been waiting for a while. When I was refusing service for my car thats when nissan was able to get started on the service. This is not the only time I have experienced this issue. I hope this helps address and improve nissan customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.