Eastern Carolina Nissan Inc

Customer service gentleman, Josh, was first class; felt he went out of his way to assist me; everything else about my experience was fluid as anticipated.

Our experience with East Carolina Nissan is always flawless. Shawn Becton has been taking care of us for years. I highly recommend this dealership and Shawn.

customer service is excellent. we have been taking our automobiles there for 15 + years. always a very satisfactory experience. we even buy our tires there.

Josh Brown helped me with the automotive service needs. He kept me informed on everything that was happening with my car. Josh has excellent customer service skills.

We had a good experience when having my breaks serviced. The staff that I dealt with was very kind and helped us out very well.

My 2018 Rogue was purchased from EC Nissan. This is my 3rd Nissan and the second one from EC Nissan. Once I relocated to NC 9 years ago, I have been using their service dept. Never had any problems, I was always treated with respect, the service manager explained all that needed to be addressed without any pressure. Can't say enough..... I'm happy, if I wasn't I wouldn't keep going back!

Having visited and observed every car dealership in the New Bern area, we narrowed our choice to three different vehicles. Jimmy Alexander patiently explained the features and classes of the Nissan Murano which we had requested to see. Ultimately, we selected a 2018 Platinum Murano to replace the 2011 Avalon. Jimmy took time to introduce us to the Service Department personnel, explained what to expect from the service contracts we selected and programmed the new vehicle for our comfort. We have been very pleased with the ride and performance and will not hesitate to recommend Jimmy and Eastern Carolina Nissan to family and friends.

The service department is always willing to guide and help, Josh kept me informed of time requirements and processes taking place. He took the time to go over all services performed and explained the recommended services from the tech.

Eastern Carolina Nissan was wonderful. My experience from looking at the car to driving it home was great. I would definitely recommend this dealership to all my friends. Shawn Becton was awesome! He was knowledgeable and super friendly. Helped us every step of the way. I will definitely buy another car from them.

In car shopping we were looking for a car with the new safety features on it. Your sales person, John Hanzel, was excellent in showing us all the features on the Murano we were interested in. He was friendly and not at all "pushy" which we do not appreciate. It was a good experience, which is not always the case when car shopping.