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Warren Henry Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (538 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Flat Tire

Stop by serv. dept with no appt. to remove one nail in my tire.(Saturday am took 45min. to get to service desk to fill out the paperwork and 2 hrs. waiting to fix the tire at no charge friendly staff....car was washed just hate the wait

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Francisco. It was our pleasure caring for you and your tire on our busiest day of the week! Looking forward to seeing you again at Warren Henry Auto!

Customer

Excellent service all around! Carlos from sales makes everything happen. Highly recommend! Everyone at the dealership is friendly and helpful. Could not have asked for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Anne! Looking forward to serving you again at Warren Henry Auto Group!

My Car purchase

My experiences at Warren Henry Group was so pleasant. I have purchase many new and used cars in the past and never had a experience like this one. They listened to what I was looking for and I never felt push or hassled to buy anything. They were so polite and professional to the end. My Salesman Mr. Rudy was very patient. Cause I asked a lot of questions. Please visit and you want be disappointed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Pamela!! It was our pleasure! Welcome to the Warren Henry Auto Group family!

Misleading

I purchased my new 2019 Range Rover Sport from this dealership December 2018. I brought the vehicle in for its annual scheduled maintenance in February 2020. The vehicle had 6500 miles and without informing me prior to completing the work claimed it needed $1536.72 worth of service/repairs. I complained to management with no resolution, they stated I had to pay. I am currently disputing this cost with Amex and Range Rover/Land Rover North America. They built a new dealership and believe this how they plan to pay for it. Also I called a authorized Range Rover dealership in Fort Lauderdale, the cost should have been about $700.00. Do not buy from this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We understand your concern and will look into it thoroughly. We pride ourselves in transparency and integrity. By no means would it be our intention to be misleading. Management has been notified and will look into it further. Thank you.

L❤️VE my new car

My experience was great!!!! Danny, Ron and Ryan are great, very helpful and made the process quick and easy. It was a pleasure working with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! And welcome to the Warren Henry Auto family!! Enjoy your new ride!

Big reemz

Amazing staff, everyone professional and courteous. Great selection of cars over any other Range Rover dealer in south Florida. All the cars are equipped properly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! Looking forward to serving you again at Land Rover North Dade!

New car purchase

I’ve been a long time customer of North Dade Landrover dealership. I continue using their services, to me they offer a friendly and professional environment. My salesman Darjan was courteous and very patient , he always answered my calls promptly and provided me needed assistance. In overall I can say that i received exceptional service while buying my new car, everybody contributed to facilitate the process to make me feel comfortable in making such important decision. My only recommendation is for the dealership to provide something better than cookies to a customer that is buying a car since the entire process could last up to five hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your loyalty Suzette!! We will be sure to look into and address your concerns. We are always looking into ways to better serve our clients. Appreciate your feedback!

Jorge Lopez is the best!!

Jorge Lopez is the best! He is very professional, he knows what he is doing. He explained to me everything before and after. I’m so happy with the results!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you!! It was our pleasure serving you! Looking forward to having you again at our new home in Sole Mia, Warren Henry Auto Group!

Supreme Experience

Service was impeccable. Service personnel are very professional and patient. The young ladies who greet and escort you from your car to your service agent are extremely pleasant. Service agent (Alfred) is extremely efficient and courteous, called to give frequent updates on the progress of the repairs. Everything flowed so easily and smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you!! It is our pleasure! Looking forward to serving you again at Warren Henry Auto Group!

Excellent service

Claudio offered me superb service and highly responsive. He answered all my questions and made sure I had no doubts of the car service. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Andres!! It is our pleasure serving you at Warren Henry Auto Group!!